RenewityRMARenewity Systems
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Related Products
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About
Discover how retailers improve their store performance with a 360° task management platform. Frogmi is a comprehensive web-mobile solution that supports critical points of the store operation, ensuring proper execution: increased visibility, correct execution of processes, communication to and from stores, improved implementation of commercial activities, customer service, and much more. Send tasks in a centralized and automated way to the stores. Define responsibilities and response times for a complete follow-up. Speed up and consolidate all incidents resolution by automatically orchestrating different activities throughout the organization. Improve the implementation of campaigns and commercial actions through a specialized task management platform. Ensure compliance of the product’s commercial variables on the sales floor through a task-management solution at SKU level.
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About
Define and implement your processes for returns management and product service in record time. Have complete visibility and control over your service operations. Monitor, measure and improve your service operations with ease. Improve the productivity of your product service team and dramatically reduce service times. Setup a customer portal on your website to allow customers to submit RMAs and see their status, enter Tickets, and browse a knowledge base of articles and documents. Customize all aspects of the returns and service process, with custom data, screens, roles, stages, workflow, automation and reporting. Implement one or many processes for different types of RMAs or different product lines and change and refine them anytime, without coding. We have helped many manufacturing companies in different industries with very different product lines define and implement their specific returns and service management tracking solutions.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies seeking a solution to take their stores associates performance to the next level
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Audience
Manufacturing companies in need of a solution to streamline operations, leverage resources and increase profit margins
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
No information available.
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFrogmi
Founded: 2011
United States
www.frogmi.com/en
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Company InformationRenewity Systems
Founded: 2005
Canada
www.renewityrma.com
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Categories |
Categories |
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Retail Management Features
Commission Management
CRM
eCommerce
Email Marketing
Employee Management
Loyalty Program
Mail Order
Merchandise Management
Multi-Location
Order Management
Purchase Order Management
Reporting/Analytics
Returns Management
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Customer Service Features
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management
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Integrations
Salesforce
Zendesk
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