ReFrame Engage

ReFrame Engage

WSD Digital
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About

Friendware is a native macOS AI productivity tool that acts as a proactive, context-aware assistant that stays with you while you work, reads what’s on your screen, predicts user intent, and executes in real time with a universal tab-to-complete everywhere feature that works across your favorite email, messaging, and social media apps without constant context switching or copying and pasting. Friendware understands the visible text on your screen so you never have to explain yourself to AI again, generating instant replies, context-aware suggestions, drafts, and completions directly inline when you press Tab. It integrates seamlessly with tools like Gmail, Slack, iMessage, Discord, WhatsApp, and other apps by using screen content as input, delivering relevant replies and smart suggestions in seconds instead of waiting for a separate AI interface, reducing response time dramatically. Built unashamedly for Mac with native code, Friendware runs blazing fast.

About

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Mac users who spend a lot of time writing emails, messaging, and posting online and want an AI assistant that understands context and speeds up replies and text creation without leaving their workflow

Audience

Businesses interested in a solution to connect with their clients and improve customer experience

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$29 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Friendware
www.friendware.ai/

Company Information

WSD Digital
United States
reframesolutions.com/engage/

Alternatives

Alternatives

LiveAgent

LiveAgent

Quality Unit

Categories

Categories

Cloud Communication Platform Features

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Customer Engagement Features

Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Success Features

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Unified Communications Features

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Integrations

WhatsApp
Apple Mail
Blocktrade
Claude
Discord
Gmail
Google Cloud Platform
Grok
Microsoft Office 2021
Microsoft Outlook
Obsidian
OpenAI
Slack
Superhuman
X (Twitter)
iMessage
macOS Catalina

Integrations

WhatsApp
Apple Mail
Blocktrade
Claude
Discord
Gmail
Google Cloud Platform
Grok
Microsoft Office 2021
Microsoft Outlook
Obsidian
OpenAI
Slack
Superhuman
X (Twitter)
iMessage
macOS Catalina
Claim Friendware and update features and information
Claim Friendware and update features and information
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Claim ReFrame Engage and update features and information