Related Products
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About
Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.
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About
Every phone device provided by the property must be able to dial 911. A valid call-back number must be provided to the PSAP operator. The existing premise-based phone system must be able to allow all users to dial 911. Homisco’s solution will pick up the call from that point. Kari’s Law requires that notification of a user dialing 911 is provided to more than just the Emergency Services. Homisco is able to enhance your core phone system to provide many different types of notifications. Phone calls to Administrative Staff on site. Phone calls to offsite phone numbers. On-screen messages to computers on site. Text messages to any cellular number of SMS capable device. e-mail notification to any e-mail address. Ray Baum’s Act adds a requirement that any call to 911 must also provide specific location information of the caller. This means the call must deliver room number, floor number, building or wing if applicable.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Businesses and call centers seeking a communication platform to streamline operations and enhance customer interactions
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Audience
Companies of all sizes seeking a solution providing cloud or hosted PBX and SIP trunking
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$5.90 per month
Free Version
Free Trial
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Pricing
$10,000 one-time payment
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFreevoice
United States
www.freevoice.tech/
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Company InformationHomisco
www.homisco.com
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Categories |
Categories |
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Integrations
HubSpot CRM
Salesforce
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