SendSeven

SendSeven

SendSeven GmbH
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About

Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.

About

SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Anyone who wants an all-in-one messaging app to use one app for all messaging services

Audience

Developers integrating messaging via API, marketing teams running multi-channel campaigns, customer support teams managing conversations, IT departments consolidating communication tools, SaaS companies, e-commerce businesses, digital agencies, and SMBs to enterprises needing WhatsApp, Telegram, SMS, and Email in one platform.

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3.99 per month
Or $2.99 per month if billed annually
Free Version
Free Trial

Pricing

€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Version
Free Trial

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 2.5 / 5
design 2.0 / 5
support 1.0 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • It's still valid for occasional use if you have patience and use quite a few messaging apps. It's still an app that lets you have several messaging tools at once from the same interface, and if you're patient and not in a hurry, I suppose it's relatively usable.
  • The free version gave me the ability to have 3 messaging apps in one place, to see notifications for each, the ability to switch quickly between apps and sync with my phone and other devices. There was a 10 second wait before messages opened if you hadn't been on the app for a while. This was annoying, but not worth paying $4 a month to remove.

Cons

  • With the latest version, it practically forces you to buy the paid version, since it imposes wait times to open the application. I might buy the paid version if this one weren't so resource-intensive and slowing down the entire operating system, but I'm not going to pay for a clearly degraded application full of bloatware. What I liked about Franz was its speed; even before the latest version, it was getting worse and worse, but now it's literally unbearable. It's much better to use the applications separately.
  • Sometimes the messaging apps would glitch and you would have to disconnect and then reconnect the service. Worse, they've increased the penalties for using the free version. I wasn't prepared to subscribe, because all the additional features in the professional version were unnecessary to me. Now they've made the free app unusable, a cynical downgrade. Now, free users have to wait 15 seconds to revisit Franz every single time they navigate away for more than a minute. The messenger apps don't automatically open when the wait is up. You have to click to continue. In practice this adds 20 seconds every time I go to check a notification, which is wasting around half an hour a day. I won't be using Franz any more. As soon as I have a moment to find an alternative, I'll delete it gladly.

Pros & Cons from Real Users

Pros

  • All features, such as chatbots and live translation, are included. The chatbot builder uses a drag-and-drop interface and is easy to use. The provider offers not only WhatsApp but also many other channels, such as email, Instagram, Telegram, and SMS. We really appreciated the ability to continue using our WhatsApp Business app alongside the platform. The automations for customer service and marketing are very helpful.

Cons

  • The wide range of settings seems very complex at first and isn't immediately clear without the instructions and tutorials.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Franz
Austria
meetfranz.com

Company Information

SendSeven GmbH
Founded: 2026
Germany
sendseven.com

Alternatives

Alternatives

WeChat

WeChat

Tencent
Lime Connect

Lime Connect

Lime Connect (formerly Userlike)

Categories

Categories

Customer Communications Management Features

Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Print Management
Template Management
Video Content

Integrations

Facebook Messenger
Instagram
Telegram
WhatsApp
Discord
Google Keep
Microsoft Outlook
Microsoft Teams
Sendtask
Spectrum
Teamwork.com
Trello
Twist
Twitch
VK
X Pro
Zapier
Zoho Cliq
mailbox.org

Integrations

Facebook Messenger
Instagram
Telegram
WhatsApp
Discord
Google Keep
Microsoft Outlook
Microsoft Teams
Sendtask
Spectrum
Teamwork.com
Trello
Twist
Twitch
VK
X Pro
Zapier
Zoho Cliq
mailbox.org
Claim Franz and update features and information
Claim Franz and update features and information
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Claim SendSeven and update features and information