Franz vs. Saysimple Comparison


Franz 1.0 out of 5 stars	Saysimple
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Franz	Saysimple
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Franz: About Get back on top of your messaging. Franz is your messaging app for WhatsApp, Facebook Messenger, Slack, Telegram and many many more. Franz supports a great variety of business and private messaging & chat services like Slack, WhatsApp, WeChat, Messenger, Telegram, Google Hangouts, Skype, Zendesk and many more. It does not matter if you just want to keep in touch with your friends or are managing a multi-seat customer care team. Franz got you covered.	Saysimple: About Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact management
Franz: Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Not Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Saysimple: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Not Supported Chromebook Not Supported
Franz: Audience Anyone who wants an all-in-one messaging app to use one app for all messaging services	Saysimple: Audience SMB and Enterprises that need an all-in-one customer communication platform to improve their customers experience.
Franz: Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Saysimple: Support Phone Support Supported 24/7 Live Support Supported Online Supported
Franz: API Offers API Not Supported	Saysimple: API Offers API Supported
Franz: Screenshots and Videos View more images or videos	Saysimple: Screenshots and Videos View more images or videos
Franz: Pricing $3.99 per month Or $2.99 per month if billed annually Free Version Supported Free Trial Not Supported	Saysimple: Pricing €15 per user per month Flexible prices for every type of business. You can select the right plan for your team. *Billed annually Free Version Not Supported Free Trial Supported
Franz: Reviews/Ratings Overall 1.0 / 5 ease 1.0 / 5 features 2.5 / 5 design 2.0 / 5 support 1.0 / 5 Read all reviews	Saysimple: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Franz: Pros & Cons from Real Users Pros It's still valid for occasional use if you have patience and use quite a few messaging apps. It's still an app that lets you have several messaging tools at once from the same interface, and if you're patient and not in a hurry, I suppose it's relatively usable. The free version gave me the ability to have 3 messaging apps in one place, to see notifications for each, the ability to switch quickly between apps and sync with my phone and other devices. There was a 10 second wait before messages opened if you hadn't been on the app for a while. This was annoying, but not worth paying $4 a month to remove. Cons With the latest version, it practically forces you to buy the paid version, since it imposes wait times to open the application. I might buy the paid version if this one weren't so resource-intensive and slowing down the entire operating system, but I'm not going to pay for a clearly degraded application full of bloatware. What I liked about Franz was its speed; even before the latest version, it was getting worse and worse, but now it's literally unbearable. It's much better to use the applications separately. Sometimes the messaging apps would glitch and you would have to disconnect and then reconnect the service. Worse, they've increased the penalties for using the free version. I wasn't prepared to subscribe, because all the additional features in the professional version were unnecessary to me. Now they've made the free app unusable, a cynical downgrade. Now, free users have to wait 15 seconds to revisit Franz every single time they navigate away for more than a minute. The messenger apps don't automatically open when the wait is up. You have to click to continue. In practice this adds 20 seconds every time I go to check a notification, which is wasting around half an hour a day. I won't be using Franz any more. As soon as I have a moment to find an alternative, I'll delete it gladly.
Franz: Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Saysimple: Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Franz: Company Information Franz Austria meetfranz.com	Saysimple: Company Information Saysimple Founded: 2014 Netherlands saysimple.com
Franz: Alternatives WebCatalog Desktop WebCatalog	Saysimple: Alternatives Payemoji
Franz: All-in-One Messenger	Saysimple: WhatsApp Meta 4.6 out of 5 stars
Franz: Ferdi	Saysimple: Viber Viber Media 4.0 out of 5 stars
Franz: WeChat Tencent 4.3 out of 5 stars	Saysimple: Rake
Franz: Saysimple View All	Saysimple: Facebook Messenger Meta 5.0 out of 5 stars View All
Franz: Categories Messaging Supported Team Chat Supported	Saysimple: Categories Customer Communications Management Supported Customer Engagement Supported Live Chat Supported Messaging Supported Team Chat Supported
	Saysimple: Messaging Features End-to-End Encryption (E2EE) Supported File Sharing Supported Groups / Channels Supported Payments Supported Search / Filter Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Team Chat Features End-to-End Encryption (E2EE) Supported File Sharing Not Supported Groups / Channels Supported Payments Supported Search / Filter Not Supported Self-Destructing Messages Not Supported Stickers / GIFs Supported Threaded Discussion Not Supported Video Conferencing Not Supported Voice Calling Not Supported Show More Features Customer Communications Management Features Batch Communications Not Supported Chat / Messaging Supported Content Management Not Supported Email Distribution Not Supported Interactive Content Not Supported Multi-Channel Communications Supported On-Demand Communications Not Supported Personalization Supported Print Management Not Supported Template Management Supported Video Content Not Supported Customer Engagement Features Analytics Supported Churn Management Not Supported Communication Management Supported Community Management Not Supported Content Syndication Not Supported Feedback Collection Supported Gamification Not Supported Live Chat Supported Video Content Not Supported Live Chat Features Canned Responses Supported Customizable Branding Not Supported Geo Targeting Not Supported Offline Form Supported Proactive Chat Supported Screen Sharing Not Supported Third Party Integration Supported Transfers / Routing Supported Website Visitor Tracking Not Supported
Franz: Integrations Facebook Messenger Supported Instagram Supported Telegram Supported WeChat Supported WhatsApp Supported X (Twitter) Supported Apple Business Chat Not Supported Discord Supported Fastmail Supported GG Supported Gitter Supported Google Maps Not Supported Idobata Supported Intercom Supported LinkedIn Supported Nextcloud Talk Supported Proton Mail Supported RainLoop Supported Twilio Not Supported Twist Supported Show More Integrations View All 58 Integrations	Saysimple: Integrations Facebook Messenger Supported Instagram Supported Telegram Supported WeChat Supported WhatsApp Supported X (Twitter) Supported Apple Business Chat Supported Discord Not Supported Fastmail Not Supported GG Not Supported Gitter Not Supported Google Maps Supported Idobata Not Supported Intercom Not Supported LinkedIn Not Supported Nextcloud Talk Not Supported Proton Mail Not Supported RainLoop Not Supported Twilio Supported Twist Not Supported Show More Integrations View All 16 Integrations
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