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About

The Voice of Customer engine that drives company-wide action. Built for CX leaders focused on measurable impact — not survey results. An Early Warning System. Act while it still matters. Use data to eliminate indecision on which cases, customers, and themes need attention. Identify themes before they become problems. Stop chasing lagging indicators. Upgrade from anecdotes to evidence. Process feedback from all of your customers, not just the ones who answered your survey. Executive and cross-functional reporting, so you can support priorities with data. Always-on vs. quarterly VoC, across any combination of channels. Automatic theme detection and impact assessment. Translate qualitative comments into quantitative proof points. Identify repeatable wins and opportunities for improvement. Plan resourcing, improve operations and support peers with hard data. Cut reporting overhead, so you can stay focused on customers.

About

Make your surveys fun, intuitive, and unique to your brand and vision. We have the fastest setup process in the industry, which means you can get customer feedback quickly. Embed them directly in your existing email with a click of a button - our solution is copy & paste simple. Every email becomes a channel for your customer to give you feedback & help you grow. Responding to feedback is critical to maintain healthy client relationships and prevent dissatisfaction. Display your survey and call-to-action in the language of your choosing. It's important to know how well you are doing. Your Reporting tab is the place where all your stats live.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Companies and businesses in search of an engine solution providing customer ops for a better customer experience

Audience

Companies searching for a powerful Customer Feedback platform

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$30 per month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Frame AI
Founded: 2016
United States
frame.ai/

Company Information

RateMyService
www.ratemyservice.io

Alternatives

Emotics

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Alternatives

SurveyOL

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AlloReview

AlloReview

AlloBrain

Categories

Categories

Integrations

Gmail
Google Business Profile
Google Workspace
Help Scout
Intercom
Microsoft 365
Microsoft Outlook
Salesforce
Slack
Treehouse
Zendesk

Integrations

Gmail
Google Business Profile
Google Workspace
Help Scout
Intercom
Microsoft 365
Microsoft Outlook
Salesforce
Slack
Treehouse
Zendesk
Claim Frame AI and update features and information
Claim Frame AI and update features and information
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