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About

We automatically capture the voice of your customer from real-life conversations, link it with your CRM data, and analyze it through our AI engine to create unparalleled, actionable insights and answer questions others can't. Save your team hours every week listening to recorded calls and manually copying and pasting feedback. Identify trends, themes, and patterns in real time to prove you're making the right decisions. If the only way your teams can make decisions is with long research projects or guesswork, they’ll always choose the latter. This means crucial insights around market trends, customer needs, and the competitive landscape are left ignored and unused. Stop manually extracting snippets from transcripts and adding them to CRM data in spreadsheets. Using both sales and product methodologies to extract insights from calls, any team member can access what they need instantly, all linked back to CRM data.

About

Use the next generation of AI to analyze call context to help the team sell more. With our AI-powered sales call analytics and coaching solution, we go beyond just monitoring KPIs. We analyze the full context of each conversation, providing real-time insights that can revolutionize your sales team management. No more manual supervision or missed opportunities. Use the call evaluation templates or add your own questions to get a personalized quality report. For example, see if the salesperson asked open-ended questions about the customer's needs and suggested the next step at the end of the call. Simply upload a call for analysis to our platform. You'll get the result in just a few minutes! Get a detailed report of the call with answers to your questions about the quality of the manager's conversation. Evaluate real-time call quality scores, as well as the best and worst calls for training and coaching purposes for your sales team.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses looking for a solution to manage their customer research operations

Audience

Companies and businesses in need of an AI-driven solution to maximize sales team efficiency

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$127.31 per month
Free Version
Free Trial

Pricing

$100
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Four/Four
United Kingdom
fourfour.ai/

Company Information

SalesLens
United Kingdom
saleslens.io

Alternatives

Bonjour

Bonjour

Bonjour.io

Alternatives

Tollring

Tollring

Amity Solutions

Categories

Categories

Conversation Intelligence Features

Account Health Alerts
AI Insights
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

Call Center Features

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
Inbound Call Center
IVR / Voice Recognition
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Workforce Optimization (WFO) Features

eLearning
Interaction Analytics
Liability Recording
Performance Management
Quality Management
Real-time Guidance
Reporting
Speech Analytics
Surveying
Workforce Management

Integrations

Gong
Google Meet
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Jiminny
Microsoft Teams
Salesforce
Zoom

Integrations

Gong
Google Meet
HubSpot CRM
HubSpot Customer Platform
HubSpot Sales Hub
Jiminny
Microsoft Teams
Salesforce
Zoom
Claim Four/Four and update features and information
Claim Four/Four and update features and information
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Claim SalesLens and update features and information