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About

FotoFinish is a mobile application that increases janitor accountability by mandating that they evidence their work execution with photos. It makes cleaners more accountable resulting in lower supervision costs and better cleaning performance. Any company struggling with the following common industry pains. Not knowing if janitors were actually on site. Not knowing if the executed work met the scope and standards. Inconsistent cleaning results when not being supervised. Service failures often identified through customer feedback. Use of monthly inspections in spite of the service being delivered daily. Wasted management time on issue resolution instead of prevention. It works like this... After completing their shift, janitors open the FotoFinish mobile app where they must replicate a set of prescribed photos drawn randomly from a pre-populated photo bank. When done, a report is immediately sent to their supervisors to evaluate with a pass or fail.

About

The world’s leading all-in-one software for commercial and residential HVAC, plumbing, electrical, and other field service businesses. Enforce industry best practices in every service experience to improve outcomes. Be notified when important events happen — like closed large sales or canceled appointments. See your customer information (service history, equipment, and more) when they call. Track all activity—like call recordings and text messages—that's related to every opportunity. Make sure customers are happy after every appointment. Enforce industry best practices in every service experience to improve outcomes. Know how your business is doing anywhere, any time, in real time. Know how your business is doing anywhere, any time, in real time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve accountability of performance

Audience

Field team businesses looking for a Field Service Management platform

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per site
Free Version Not Supported
Free Trial Supported

Pricing

$49 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.3 / 5
design 4.1 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • The APP is easy to download and once logged in is extremely easy to use and navigate. Overall a great tool to have.
  • I am a Regional Coordinator that is responsible for 2 provinces. Due to the large geography of my region, I cannot visit all of my locations on a regular basis. FotoFinish allows me to review my locations daily to look for any deficiencies or opportunities after a cleaning report has been submitted. It gives me a general idea of how the location looks without having to be there. Being able to select different areas of the site helps to ensure all areas are cleaned on a regular basis.
  • I like being able to view a location everyday, without actually having to travel there or be there.
  • Easy to use, our franchisees get to use it often and no major issues have occurred with the app so far.
  • Validation, data is in real time and stored for future reference. The program is easy to navigate and you can extract content to customize reports that meet the requirements of the user.

Cons

  • Submission of FotoFinish can sometimes be tricky due to the connectivity.
  • If there isn't any wi-fi to connect to at the location you will probably need some data on your phone in order to submit the report. The app works great when connected to a strong wi-fi signal or data. You can save the report to the phone and send once connected to wi-fi.
  • There is nothing that I don't like about FotoFinish.
  • Besides pictures quality (sometimes), I cannot find any so far.
  • It would be advantageous to have the ability to save personalized reports within the program as apposed to extracting the data.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FotoFinish
Founded: 2017
Canada, United States, Mexico, available worldwide
www.fotofinish.com

Company Information

WorkCEO
United States
workceo.com

Alternatives

Janitor AI

Janitor AI

JanitorAI

Alternatives

List Janitor

List Janitor

Teknikforce
ServiceWorks

ServiceWorks

Service Works
CleanLog

CleanLog

Routine Tech Pte. Ltd.

Categories

Janitorial Supported

Categories

Cleaning Services Supported
GPS Tracking Supported
HVAC Supported
Janitorial Supported
Locksmith Supported
Pest Control Supported
Plumbing Supported

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Not Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Not Supported
Mobile Access Supported
Payroll Management Not Supported
Quality Control Supported
Surveys & Feedback Not Supported
Time Tracking Supported
Work Order Management Supported

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Supported
Client Management Not Supported
Employee Scheduling Not Supported
Inventory Management Not Supported
Mobile Access Supported
Payroll Management Not Supported
Quality Control Not Supported
Surveys & Feedback Not Supported
Time Tracking Not Supported
Work Order Management Supported

Cleaning Services Features

Billing & Invoicing Supported
Client Management Not Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Payroll Management Not Supported
Quotes / Estimates Supported
Recurring Appointments Not Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Work Order Management Not Supported

Electrical Contractor Features

Billing & Invoicing Supported
Commercial / Industrial Not Supported
Contract Management Supported
Customer Database Supported
Electronic Signature Supported
Mobile Access Supported
Quotes / Estimates Supported
Scheduling Supported
Time Tracking Not Supported
Work Order Management Supported

Employee Scheduling Features

Appointment Management Not Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Not Supported
Mobile Access Supported
Payroll Management Not Supported
Reporting/Analytics Not Supported
Resource Management Not Supported
Schedule Distribution Not Supported
Scheduling Supported
Shift Scheduling Not Supported
Shift Swapping Not Supported
Time Clock Not Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Field Service Management Features

Billing & Invoicing Supported
Contact Database Supported
Contract Management Supported
Customer Database Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Not Supported

GPS Tracking Features

Alerts/Notifications Not Supported
Asset Tracking Not Supported
Driver Management Not Supported
Historical Reporting Not Supported
Mobile Tracking Not Supported
People Tracking Not Supported
Real Time Tracking Not Supported
Routing Supported
Status Tracking Supported
Territory Management Not Supported
Vehicle Tracking Not Supported

HVAC Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Maintenance Scheduling Not Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Not Supported

Locksmith Features

Billing & Invoicing Supported
CRM Supported
Dispatch Management Supported
GPS Tracking Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Processing Not Supported
Scheduling Supported
Work Order Management Supported

Pest Control Features

Billing & Invoicing Supported
Customer Service History Not Supported
Dispatch Management Supported
Fleet Management Not Supported
Inventory Control Not Supported
Mobile Access Supported
Pest Activity Tracking Not Supported
Pesticide Usage Tracking Not Supported
Property Layouts Not Supported
Quotes / Estimates Supported
Scheduling Supported

Plumbing Features

Billing & Invoicing Supported
Customer Database Supported
Dispatch Management Supported
Inventory Control Not Supported
Job Management Supported
Mobile Access Supported
Quotes / Estimates Supported
Routing Supported
Scheduling Supported
Service History Tracking Supported
Technician Management Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim FotoFinish and update features and information
Claim FotoFinish and update features and information
Claim WorkCEO and update features and information
Claim WorkCEO and update features and information