TrackPoint

TrackPoint

Trackpoint
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About

FotoFinish is a mobile application that increases janitor accountability by mandating that they evidence their work execution with photos. It makes cleaners more accountable resulting in lower supervision costs and better cleaning performance. Any company struggling with the following common industry pains. Not knowing if janitors were actually on site. Not knowing if the executed work met the scope and standards. Inconsistent cleaning results when not being supervised. Service failures often identified through customer feedback. Use of monthly inspections in spite of the service being delivered daily. Wasted management time on issue resolution instead of prevention. It works like this... After completing their shift, janitors open the FotoFinish mobile app where they must replicate a set of prescribed photos drawn randomly from a pre-populated photo bank. When done, a report is immediately sent to their supervisors to evaluate with a pass or fail.

About

With TrackPoint® you can control the way your field activities are carried out by capturing location, duration, photo evidence, signatures, questionnaires and more! Many of the essential field activities of a business are not properly executed or supervised. TrackPoint® allows you to program, execute and supervise those activities that make a difference in your business. Capture photos, make annotations on the image and add comments. All without consuming device memory. Geolocate the information of your services from the web and guarantee that everything is captured in the right place. Personalize the questionnaires, photos and signatures you need on your computer and deploy them to your team instantly. Generate automated reports instantly, share them and access them from anywhere. Currently TrackPoint® is used as a tool to achieve these objectives in different areas.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies searching for a solution to manage and improve accountability of performance

Audience

Businesses looking for a cloud-based field service management tool that helps track work orders, monitor service progress and generate reports

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$20 per site
Free Version Not Supported
Free Trial Supported

Pricing

$300 per month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 4.6 / 5
ease 4.4 / 5
features 4.3 / 5
design 4.1 / 5
support 4.4 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Pros & Cons from Real Users

Pros

  • The APP is easy to download and once logged in is extremely easy to use and navigate. Overall a great tool to have.
  • I am a Regional Coordinator that is responsible for 2 provinces. Due to the large geography of my region, I cannot visit all of my locations on a regular basis. FotoFinish allows me to review my locations daily to look for any deficiencies or opportunities after a cleaning report has been submitted. It gives me a general idea of how the location looks without having to be there. Being able to select different areas of the site helps to ensure all areas are cleaned on a regular basis.
  • I like being able to view a location everyday, without actually having to travel there or be there.
  • Easy to use, our franchisees get to use it often and no major issues have occurred with the app so far.
  • Validation, data is in real time and stored for future reference. The program is easy to navigate and you can extract content to customize reports that meet the requirements of the user.

Cons

  • Submission of FotoFinish can sometimes be tricky due to the connectivity.
  • If there isn't any wi-fi to connect to at the location you will probably need some data on your phone in order to submit the report. The app works great when connected to a strong wi-fi signal or data. You can save the report to the phone and send once connected to wi-fi.
  • There is nothing that I don't like about FotoFinish.
  • Besides pictures quality (sometimes), I cannot find any so far.
  • It would be advantageous to have the ability to save personalized reports within the program as apposed to extracting the data.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

FotoFinish
Founded: 2017
Canada, United States, Mexico, available worldwide
www.fotofinish.com

Company Information

Trackpoint
Mexico
trackpoint.mx/

Alternatives

Janitor AI

Janitor AI

JanitorAI

Alternatives

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FormsPro

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Service Pro

Service Pro

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Categories

Janitorial Supported

Categories

Janitorial Features

Bid Management Not Supported
Billing & Invoicing Not Supported
Client Management Supported
Employee Scheduling Supported
Inventory Management Not Supported
Mobile Access Supported
Payroll Management Not Supported
Quality Control Supported
Surveys & Feedback Not Supported
Time Tracking Supported
Work Order Management Supported

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Not Supported
Contract Management Not Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Supported
Inventory Management Not Supported
Mobile Access Supported
Payment Collection in the Field Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Supported
Service History Tracking Supported
Time Clock Not Supported
Work Order Management Supported

Integrations

No info available.

Integrations

No info available.
Claim FotoFinish and update features and information
Claim FotoFinish and update features and information
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Claim TrackPoint and update features and information