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About

This easy to use tool is the perfect communication platform to distribute and orden all your concepts, standards and guidelines to preserve your brand & build identity. To communicate your concepts digitally and reach your services and clients easily. To improve and control the estimations of your budget and expenses. To get a simple and clear view on your concepts and versions. To ensure a better concept application on a large scale. One place to communicate your concepts and roll-out projects. Personal secured access control. Always and everywhere available. Wide variety in usable file types (jpg, pdf, dwg, ...). We are glad to give you a presentation of our unique product at your location and together we will find the perfect solution for your company.

About

Ticketing often involves working with a wide variety of different classes of data. A ticket can contain anything from general inquiries to confidential personnel data. That is why Znuny has a thorough concept of rights and roles that regulates access to individual areas. As the center of your communication with customer Znuny uses different entities to interact with. Znuny offers the possibility to tie business processes and tickets together. This way, business processes can first be designed in the system and then be implemented within the tickets. This knowledge database is also integrated into the customer self-service portal and can be accessed by customers at any time.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Brands in search of a solution to manage their corporate identity

Audience

Organizations in need of a Help Desk solution

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

Free
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

Fookuz
Founded: 2017
Belgium
fookuz.com

Company Information

Znuny
Founded: 2012
Germany
www.znuny.org/en

Alternatives

Alternatives

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Focus Desk

Focus Desk

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HelpdeskEddy

HelpdeskEddy

Eddy Soft

Categories

Project Management Supported

Categories

Help Desk Supported

Project Management Features

Agile Methodologies Supported
Budget Management Not Supported
Client Portal Supported
Collaboration Tools Not Supported
Cost-to-Completion Tracking Supported
Customizable Templates Supported
Gantt Charts Supported
Idea Management Supported
Kanban Board Supported
Milestone Tracking Not Supported
Portfolio Management Supported
Resource Management Not Supported
Time & Expense Tracking Not Supported
Traditional Methodologies Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Supported
Document Storage Not Supported
Email Integration Supported
Incident Management Supported
Interaction Tracking Not Supported
IT Asset Management Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Not Supported
Multi-Channel Communication Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Not Supported
Self Service Portal Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Integrations

No info available.

Integrations

No info available.
Claim Fookuz and update features and information
Claim Fookuz and update features and information
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Claim Znuny and update features and information