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About

Your customers will be able to contact your call center via voice, video or messages over the phone, through click to call buttons on your website, through an app, or even through WhatsApp or email. Your Call Center Software will be manageable from the cloud, combining years of experience, the efficiency of our ACD and the innovation of WebRTC technology. WebRTC allows agents to connect how they want, wherever they want. Connect on any device (computer, cell phone or tablet) and log in from anywhere in the world. Globalize your business with phone numbers from foreign countries. Have a presence abroad by adding local numbers from those countries. Integrate call buttons on your website and Apps. Your clients will be able to call you for free from any place in the world with just a click. You can offer a Whatsapp channel integrated in your Call Center Software so that your agents can also keep in touch with your clients via Whatsapp messages.

About

Kamailio® (successor of former OpenSER and SER) is an open-source SIP server released under GPLv2+, able to handle thousands of call setups per second. Kamailio can be used to build large platforms for VoIP and real-time communications, presence, WebRTC, Instant messaging, and other applications. Moreover, it can be easily used for scaling up SIP-to-PSTN gateways, PBX systems, or media servers like Asterisk™, FreeSWITCH™, or SEMS. Among the powerful features, are asynchronous TCP, UDP and SCTP, secure communication via TLS for VoIP (voice, video, text); WebSocket support for WebRTC; IPv4 and IPv6; simple instant messaging and presence with embedded XCAP server and MSRP relay; asynchronous operations; IMS extensions for VoLTE; ENUM; DID and least cost routing; load balancing; routing fail-over; accounting, authentication and authorization; support for many backend systems such as MySQL, Postgres, Oracle, Radius, LDAP, Redis, Cassandra, MongoDB, Memcached.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Comapanies searching for a Call Center software contact so their clients can contact them via voice, video or messages over the phone, through click to call buttons on your website, through an app, or even through WhatsApp or email

Audience

Companies and professionals in need of a tool to develop secure and extensible SIP servers to improve their VoIP services

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Fonvirtual
Founded: 2010
Spain
www.fonvirtual.com/en/call-center-software/

Company Information

Kamailio
Founded: 2001
United States
www.kamailio.org/w/

Alternatives

Alternatives

Asterisk

Asterisk

Sangoma Technologies
SanCCS

SanCCS

SAN Softwares
ZIWO

ZIWO

ASWAT Telecom & Media
Video Call Center

Video Call Center

Compunetix
VaxVoIP

VaxVoIP

VaxSoft

Categories

Categories

Integrations

360 Monitoring
Apache Cassandra
Asterisk
Fonimo
FreeSWITCH
LDAP
MongoDB
MySQL
Oracle Cloud Infrastructure
PostgreSQL
Radius
Redis
WhatsApp
memcached

Integrations

360 Monitoring
Apache Cassandra
Asterisk
Fonimo
FreeSWITCH
LDAP
MongoDB
MySQL
Oracle Cloud Infrastructure
PostgreSQL
Radius
Redis
WhatsApp
memcached
Claim Fonvirtual Call Center and update features and information
Claim Fonvirtual Call Center and update features and information
Claim Kamailio and update features and information
Claim Kamailio and update features and information