Audience

Companies interested in a powerful PBX software solution

About VitalPBX

VitalPBX is a unified communications PBX system based on Asterisk and Linux (Centos 7). VitalPBX provides a robust and scalable platform, which will allow you to manage your PBX in an easy and intuitive way. VitalPBX is built to be easy to use with tooltips across the system and a coherent user interface throughout. A telephony system should be aware of security hazards and avoid them. VitalPBX offers various levels of protection against cyber threats in the VoIP world.

Pricing

Starting Price:
$100
Pricing Details:
You can purchase individual add-ons with a one-time payment, available through the store on the official website.

You can also license multiple add-ons at once with the licensing plans.
Free Version:
Free Version available.

Integrations

API:
Yes, VitalPBX offers API access
No integrations listed.

Ratings/Reviews - 2 User Reviews

Overall 3.0 / 5
ease 4.0 / 5
features 3.5 / 5
design 4.0 / 5
support 3.0 / 5

Company Information

VitalPBX
Founded: 2017
United States
vitalpbx.com

Videos and Screen Captures

VitalPBX Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
Linux
iPhone
Android
On-Premises
Training
Documentation
Webinars
Videos
Support
Phone Support
Online

VitalPBX Frequently Asked Questions

Q: What kinds of users and organization types does VitalPBX work with?
VitalPBX works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does VitalPBX support in their product?
VitalPBX supports these languages: Chinese (Simplified), English, French, Hebrew, Italian, Portuguese, Russian, and Spanish.
Q: What kind of support options does VitalPBX offer?
VitalPBX offers support via phone support and online.
Q: Does VitalPBX have an API?
Yes, VitalPBX has an API.
Q: Does VitalPBX have a mobile app?
Yes, VitalPBX has a mobile app for Android and iPhone.
Q: What type of training does VitalPBX provide?
VitalPBX provides training in the form of documentation, webinars, and videos.
Q: How much does VitalPBX cost?
Pricing for VitalPBX starts at $100.
Q: What pricing for support is available for VitalPBX?
VitalPBX offers support additional fee / premium available.
Q: What pricing for training is available for VitalPBX?
VitalPBX offers training additional fee / premium available.

VitalPBX Product Features

PBX

Telephony

Auto-Dialer Supported
Call Center Management Supported
Call Monitoring Supported
Contact Management Supported
IVR / Voice Recognition Supported
Inbound Reporting Supported
Outbound Reporting Supported
VoIP Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported

VitalPBX Additional Categories

VitalPBX Verified User Reviews

Write a Review
  • A VitalPBX User
    Technical Manager
    Used the software for: Less than 6 months
    Frequency of Use: Yearly
    User Role: Deployment
    Company Size: 1 - 25
    Design 3 out of 5 stars
    Ease 3 out of 5 stars
    Features 2 out of 5 stars
    Pricing 4 out of 5 stars
    Support 1 out of 5 stars
    Probability You Would Recommend? 1 out of 10

    "Very poor support"

    1 out of 5 stars Posted 2025-03-04

    Pros: Relatively easy to install, pricing seems to be OK (despite hidden costs), is not very resource-hungry.

    Cons: Support is virtually inexistent. Certain "free" features do not work at all unless you pay. Perplexing licensing with lots of "extras". Initial testing was problematic with bugs etc. Provisioning is horrible.

    Overall: Couldn't get the product to work despite formal training, very little willingness to offer support, in the end they went completely silent on us. This is one vendor to avoid.

    Read More...
  • Akhtar K.
    MD
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Great Software and better price and user Friendly"

    5 out of 5 stars Posted 2021-05-05

    Pros: If you are looking to be provider then this is the best solution...
    Mobile App is good but not very good.

    Cons: I don't see any issues support is good anyway.

    Overall: It's the best software so far I have tested more than 10.
    New updates are very good and this software is second to 3CX.

    Read More...
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