Fluentgrid CISFluentgrid
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UtilityExplorerProgressive Solutions
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Related Products
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About
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
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About
UtilityExplorer™ is truly the user-friendly utility billing system. Originally developed and refined in the HP3000 format, it has been completely redesigned to take full advantage of the Windows® platform while still maintaining many of the great features of earlier versions. It was designed from start to finish with the end-user in mind for the billing of municipal services. UtilityExplorer™ is user-customizable and will continue to support your needs for years to come. UtilityExplorer™ is completely table driven so that our system conforms to your needs and not the other way around. It provides an easy to use and intuitive graphical Windows® interface with menu driven controls. UtilityExplorer™ allows search on any field, association of unlimited number of contacts and notes, advance implementation of future rate structures, quick receipt of cash and easy import/export.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
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Audience
Companies searching for a Utility Billing platform
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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Company InformationProgressive Solutions
United States
www.progressivesolutions.com/products/UtilityExplorer/
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Categories |
Categories |
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Integrations
No info available.
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Integrations
No info available.
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