Fluentgrid CISFluentgrid
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Methodia Utility SuiteMethodia
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Related Products
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About
Fluentgrid CIS is a comprehensive, AI-driven, scalable, and adaptable Customer Information System designed to empower modern utilities. It provides a unified platform to manage the entire customer lifecycle, from service connection to billing and beyond. By centralizing critical customer data and automating key processes, Fluentgrid CIS enables electricity, water, gas, and thermal (heating/cooling) utilities to improve operational efficiency, enhance customer satisfaction, and drive revenue growth. A true COTS product, Fluentgrid CIS can be quickly set up to meet the specific needs of any utility around the world. Built-in revenue protection functionality addresses theft/fraud, exception handling, legal case tracking, and energy audits for assured returns. The system also extends to service request management (trouble calls) and web/mobile self-service.
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About
Methodia is a modular SaaS suite for customer lifecycle and revenue management with Billing, CRM, Self-Service Portals, Broker Portal, Back-Office Portal, EAM, and BI/Reporting capabilities. It enables utilities to accelerate the bundling of services, automate order-to-cash processes, and deliver personalized self-service options to reduce cost-to-serve and increase customer loyalty. Methodia Utility Suite provides configurable modules and portals that integrate smoothly into existing IT ecosystems, reducing catalog complexity, mitigating integration risk, and enabling faster time-to-market for new services.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Corporations seeking a solution to manage customer lifecycles, billing, and revenue protection
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Audience
Energy companies, Utility companies, Electricity and Gas suppliers
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationFluentgrid
Founded: 1998
India
fluentgrid.com/fluentgrid-cis/
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Company InformationMethodia
Founded: 1998
United Kingdom
www.methodia.com
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Categories |
Categories |
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Utility Billing Features
Account Management
Supported
ACH Payment Processing
Not Supported
Billing & Invoicing
Supported
Cable
Not Supported
Collections Management
Supported
Customer Management
Supported
Electricity
Supported
Meter Management
Supported
Metered Billing
Supported
Move In / Move Out
Supported
Natural Gas
Supported
Non-Metered Billing
Supported
Online Payment Processing
Not Supported
Penalty / Cut-Off Processing
Not Supported
Rate Management
Supported
Service Call Management
Not Supported
Trash
Not Supported
Water
Supported
Work Order Management
Supported
Utility Management Systems Features
Billing & Invoicing
Supported
Cable
Supported
Customer Management
Supported
Demand Planning
Supported
Electricity
Supported
Natural Gas
Supported
Plant Management
Supported
Service Call Management
Supported
Trash
Not Supported
Water
Supported
Work Order Management
Supported
Workforce Management
Supported
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Integrations
HubSpot CRM
Not Supported
IBM Maximo Application Suite
Not Supported
Kraken
Not Supported
SAP HANA
Not Supported
Salesforce
Not Supported
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Integrations
HubSpot CRM
Supported
IBM Maximo Application Suite
Supported
Kraken
Supported
SAP HANA
Supported
Salesforce
Supported
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