Zoho CRM PlusZoho
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Related Products
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About
We help you understand and optimize how work gets done in your company. You will get a more productive workforce, engaged employees, and clients receive the service they deserve. It’s not just innovation, collaboration and productivity that’s hindered by organisational silos. It can expose even the most diligent organizations to catastrophic risks. Meetings drive your team's decision making. Give your meeting organizers and attendees a complete toolset they deserve to create better business outcomes. Increase productivity and transparency through real-time interaction insights. Flowtrace shows you how your teams work together to benchmark teams within your organisation. Current research shows that more than 25% of employees plan to quit their jobs in the next 12 months, citing poor communication and collaboration as a main reason.
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About
Your customers deserve a better experience. Zoho CRM Plus is a unified customer experience platform that helps you deliver an exceptional experience to every customer across all stages of their lifecycle and convert them into brand advocates. Engage with customers across multiple channels at each stage of the lifecycle. Get the right context across different media and stay notified in real-time. Manage conversations with multiple teams in one single thread. Better customer experience begins with aligning all your teams and making sure they keep customers at the center of whatever they do. Zoho CRM Plus unifies your marketing, sales, and support teams and provides them with the proper toolset so they can do just that. Work intelligently across all of your teams using Zia, Zoho's AI-based voice assistant. From predicting business trends, to suggesting the best time to contact a customer, to finding email and ticket sentiments and to providing intelligent business dashboards.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Companies looking for a Predictive Analytics platform
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Audience
Companies that need a unified customer experience platform
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Free Trial
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Pricing
$60.00 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFlowtrace
Founded: 2020
United Kingdom
www.flowtrace.co
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Company InformationZoho
Founded: 1996
India
www.zoho.com/crm/crmplus
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Churn Management
Communication Management
Community Management
Content Syndication
Feedback Collection
Gamification
Live Chat
Video Content
Customer Experience Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
Customer Loyalty Features
Corporate Memberships
CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
Experience Management Features
Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis
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Integrations
Google Workspace
Slack
Cal ID
CallHippo
Cyclr
Digital Tide
Everstage
GetResponse
GitHub
Gmail
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Integrations
Google Workspace
Slack
Cal ID
CallHippo
Cyclr
Digital Tide
Everstage
GetResponse
GitHub
Gmail
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