TradesBackbone

TradesBackbone

Martello Systems
+
+

Related Products

  • Bigly Sales
    9 Ratings
    Visit Website
  • Zoom Phone
    2,944 Ratings
    Visit Website
  • CTM
    939 Ratings
    Visit Website
  • TollFreeForwarding
    3,231 Ratings
    Visit Website
  • UptimeRobot
    880 Ratings
    Visit Website
  • Community Phone
    1,597 Ratings
    Visit Website
  • CallHub
    428 Ratings
    Visit Website
  • Phonexa
    244 Ratings
    Visit Website
  • Shift
    1,377 Ratings
    Visit Website
  • iPlum
    9,148 Ratings
    Visit Website

About

Flowly AI is a cloud-based AI voice receptionist for trades and home service businesses, including plumbing, HVAC, electrical, roofing and garage door companies in British Columbia. It answers incoming calls around the clock, captures caller needs, books service calls, estimates and inspections into the business calendar, and emails a summary after each call. Businesses can forward their existing phone number rather than replace it. The vendor configures the service, writes call scripts based on each business's services, rates and hours, and supports script updates. The Full-Time plan includes emergency dispatch to an on-call technician; the After-Hours plan covers nights, weekends and overflow. Plans are billed monthly, with usage limits and additional-minute charges.

About

TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Owner-operated and small trades and home service businesses in British Columbia: plumbers, HVAC contractors, electricians, roofers, garage door, restoration companies and locksmiths.

Audience

Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Flowly AI
Canada
flowlyai.ca

Company Information

Martello Systems
Founded: 2026
United States
tradesbackbone.com

Alternatives

Alternatives

MyHomeService360

MyHomeService360

The Compendium Company
MightyCrews

MightyCrews

Cloudline Software Ltd.

Categories

Categories

Integrations

Make Not Supported
Mycel Not Supported
QuickBooks Online Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

Make Supported
Mycel Supported
QuickBooks Online Supported
Stripe Supported
Zapier Supported
Claim Flowly AI and update features and information
Claim Flowly AI and update features and information
Claim TradesBackbone and update features and information
Claim TradesBackbone and update features and information