TradesBackboneMartello Systems
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Related Products
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About
Flowly AI is a cloud-based AI voice receptionist for trades and home service businesses, including plumbing, HVAC, electrical, roofing and garage door companies in British Columbia. It answers incoming calls around the clock, captures caller needs, books service calls, estimates and inspections into the business calendar, and emails a summary after each call. Businesses can forward their existing phone number rather than replace it. The vendor configures the service, writes call scripts based on each business's services, rates and hours, and supports script updates. The Full-Time plan includes emergency dispatch to an on-call technician; the After-Hours plan covers nights, weekends and overflow. Plans are billed monthly, with usage limits and additional-minute charges.
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About
TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Owner-operated and small trades and home service businesses in British Columbia: plumbers, HVAC contractors, electricians, roofers, garage door, restoration companies and locksmiths.
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Audience
Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$297 CAD/month
After-Hours: $297/month for up to 600 minutes. Full-Time: $497/month for up to 1,500 minutes. Plans are billed monthly, with no setup fee or annual contract. Usage above the plan allowance is $0.35 per minute. A free two-week pilot is available without a card. The first five founding clients may qualify for Full-Time at $297/month for 12 months.
Free Version
Not Supported
Free Trial
Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFlowly AI
Canada
flowlyai.ca
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Company InformationMartello Systems
Founded: 2026
United States
tradesbackbone.com
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Categories |
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Integrations
Make
Not Supported
Mycel
Not Supported
QuickBooks Online
Not Supported
Stripe
Not Supported
Zapier
Not Supported
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Integrations
Make
Supported
Mycel
Supported
QuickBooks Online
Supported
Stripe
Supported
Zapier
Supported
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