Related Products
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About
Create and manage chatbots to automate customer service, marketing and CX across digital messaging channels like SMS, Messenger, WhatsApp, Web Widget, Telegram, Instagram, Twitter and more. You also have the possibility to create call deflection IVR bots with our Twilio integration.
Create a single bot for all channels with our Channel-Specific Design, and enable your company to be reachable 24/7 from all around the world in over 100+ supported languages.
Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more!
You can get easily started for free and learn from our extensive documentation, YouTube tutorials, blogs, and our Slack support channel, or contact us on sales@flow.ai for any question.
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About
The Customer Service App For All Slack Users. Bring all your team (and customer!) communication together, in one place. Our product, as well as our team, are hyperspecialized and 100% Slack-based. We believe in focus. There's no other company out there as zoomed in as we are on customer messaging via Slack. Slack is a part of our DNA. Proof of that? We are the first fully funded, fully Slack-based company in the world. Interact with your leads and customers wherever they are (your site, Facebook page, Twitter page, iOS app, Android app, your mailbox, etc.) from a single point in space: Slack! Your organization needs to be wherever your customers are, and not the other way around. If you're looking to unify customer communication and have your team operating from a single, shared control center, then Slaask is the way to go. Slaask is much more than a great customer messaging app. With Slaask, you can also create a personalized chatbot that is perfectly in line with your brand.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Ideal for small businesses to globally operating enterprises. In various industries like Retail & E-commerce, HR & Recruitment, Agencies, Hotels & Hospitalities, Restaurants, Financial Services, Travel & Airlines, Logistics, Software & Technology, Property Management, and more!
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Audience
Companies of all sizes that want a customer service platform that integrates with Slack
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$19.00/month
The pro plan includes 100 sessions and 2 team members a month for $19, and it is pay-as-you-go. For more information about our pricing, visit https://flow.ai/pricing
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFlow.ai
Founded: 2016
Netherlands
flow.ai
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Company InformationSlaask
Founded: 2015
United States
slaask.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Chatbot Features
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
Conversational Marketing Features
Appointment Scheduling
Supported
Audience Segmentation
Supported
Chatbot
Supported
Email Automation
Supported
Group Messaging
Not Supported
Human Handover
Supported
Lead Distribution
Not Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Supported
Product Recommendations
Supported
Video Chat
Not Supported
Conversational AI Features
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Speech Synthesis
Supported
Virtual Assistant
Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Supported
Geo Targeting
Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Not Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
Marketing Automation Features
A/B Testing
Supported
Analytics / ROI Tracking
Supported
Artificial Intelligence
Not Supported
Content / Blogging Platform
Not Supported
Customizable CTAs
Supported
Drip Campaigns
Supported
Dynamic Content
Supported
Landing Pages / Web Forms
Supported
Lead Scoring
Supported
Sales Intelligence
Not Supported
Search Marketing
Not Supported
Segmentation
Supported
Social Marketing
Not Supported
Website Visitor Tracking
Not Supported
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Conversational Marketing Features
Appointment Scheduling
Not Supported
Audience Segmentation
Supported
Chatbot
Supported
Email Automation
Not Supported
Group Messaging
Supported
Human Handover
Not Supported
Lead Distribution
Supported
Lead Qualification
Supported
Mobile Messaging
Supported
Multi-Channel Communication
Not Supported
Product Recommendations
Not Supported
Video Chat
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Knowledge Base
Supported
Live Chat
Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Self Service Portal
Supported
Social Media Integration
Not Supported
Surveys & Feedback
Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
Freshdesk
Supported
Front
Supported
Google Analytics
Supported
X (Twitter)
Supported
Zendesk
Supported
Baremetrics
Not Supported
Coosto
Supported
Dashbot
Supported
HubSpot CRM
Not Supported
Insocial
Supported
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Integrations
Freshdesk
Supported
Front
Supported
Google Analytics
Supported
X (Twitter)
Supported
Zendesk
Supported
Baremetrics
Supported
Coosto
Not Supported
Dashbot
Not Supported
HubSpot CRM
Supported
Insocial
Not Supported
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