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About

Flip CX is a voice AI platform that transforms traditional customer support phone channels by automating inbound calls with an Alexa-like conversational experience designed to resolve simple, repetitive customer requests without human agents. It specializes in industries with heavy call volumes, such as retail ecommerce, healthcare, and transportation, automating common inquiries like order status, returns, scheduling, billing questions, ride bookings, and more, and reducing missed calls and hold times. It arrives with preconfigured AI workflows and integrations, eliminating the need for coding or building call flows, and can be deployed quickly with tools that analyze existing call patterns (“Listen Mode”) and then activate automation intents based on real data. Flip integrates with existing telephony and CRM systems, supports over 80 native integrations, and offers analytics for customer satisfaction and revenue insights.

About

Replace your customer service with an AI phone agent. Replace customer service with a human-like AI phone agent. Picks up immediately, available 24/7, speaks to 1000s at the same time, answers all customer questions, and informs customers about order status. Choose language, voice, gender, environmental sounds, voice speed, voice stability, engagement, and more. Tell the agent whatever you want it to do. You'll get task templates you can use and tailor to your needs. If a phone call requires a human, the AI can transfer the call to the right person. From call recordings to transcripts and extensive analytics, you can check everything that ever happens. If your needs exceed what our plans offer, or if you need custom features or integrations, please contact us so we can set up a custom plan. Our AI calling assistant is designed to enhance your e-commerce business by managing all incoming calls, so your customers always feel heard and valued.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Businesses with high call volume customer support channels that want to automate routine phone interactions using voice AI

Audience

Ecommerce businesses seeking an AI calling assistant solution to manage their incoming calls

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$69 per month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Flip
Founded: 2018
United States
flipcx.com

Company Information

Ringly
Netherlands
www.ringly.io

Alternatives

Alternatives

Categories

AI Receptionists Supported
AI Voice Agents Supported

Categories

AI Receptionists Supported
Voice Bot Supported

Integrations

BigCommerce Supported
Shopify Supported
WooCommerce Supported
Amazon Connect Supported
Attentive Supported
Autocab Supported
Cordic Supported
FortiVoice Supported
Microsoft Dataverse Supported
POMS Supported
PatientPay Supported
RevSpring Supported
RingCentral AI Receptionist Supported
Route Supported
Shippo Supported
Siena Supported
Skio Supported
Veradigm ERP Supported
Zoom Contact Center Supported

Integrations

BigCommerce Supported
Shopify Supported
WooCommerce Supported
Amazon Connect Not Supported
Attentive Not Supported
Autocab Not Supported
Cordic Not Supported
FortiVoice Not Supported
Microsoft Dataverse Not Supported
POMS Not Supported
PatientPay Not Supported
RevSpring Not Supported
RingCentral AI Receptionist Not Supported
Route Not Supported
Shippo Not Supported
Siena Not Supported
Skio Not Supported
Veradigm ERP Not Supported
Zoom Contact Center Not Supported
Claim Flip and update features and information
Claim Flip and update features and information
Claim Ringly and update features and information
Claim Ringly and update features and information