Related Products
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About
Flai is an AI communications platform built for car dealerships, designed to answer customers any time, across any channel, the way the best dealership employee would. Your best people know exactly how to turn an opportunity into an appointment; the problem is, they cannot be everywhere. Flai takes care of calls, SMS, and email before the team takes care of customers, helping dealerships never miss a single call, re-engage existing customers, turn recalls into booked appointments, follow up with leads instantly, capture after-hours prospects, and re-engage cold leads. For service, every call gets answered, appointments get scheduled, customers can be identified when they call, open recalls can be surfaced, and routine maintenance outreach can happen automatically. For sales, Flai follows up with leads just like the best rep would, checks inventory to answer questions accurately, alerts the team when human attention is needed, and can create leads in the CRM.
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About
Volie is a communication platform built specifically for automotive BDCs. It helps dealerships manage inbound and outbound calls, texts, and campaigns more efficiently. With real-time data syncing, customizable scripting, performance metrics, and AI-powered tools like Pulse, Volie ensures that every customer interaction is tracked, measured, and optimized, allowing BDC teams to drive more appointments and deliver a better customer experience.
Unlike generic call center software, Volie is purpose-built for the automotive industry, especially service BDCs. Every feature is designed to address dealership-specific workflows, data, and performance growth.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Automotive dealership and service managers who need AI to answer calls, follow up with leads, book appointments, and protect every customer opportunity
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Audience
Automotive dealerships with a service and/or sales BDC.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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PricingVolie’s pricing is tailored based on your setup—whether you're a single-store operation, have a centralized BDC, or run separate sales and service BDCs. We offer flexible plans tailored to your needs, with volume discounts available for multiple stores.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Company InformationFlai
United States
www.useflai.com
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Company InformationVolie
Founded: 2017
United States
www.volie.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Automotive CRM Features
Call Logging
Supported
Contact Management
Supported
Customer Support
Supported
Inventory Management
Not Supported
Lease Management
Not Supported
List Management
Not Supported
Marketing Automation
Not Supported
Product Catalog
Not Supported
Quotes / Proposals
Not Supported
Service Department Management
Not Supported
Showroom Management
Not Supported
Territory Management
Not Supported
Call Center Features
Blended Call Center
Supported
Call Logging
Supported
Call Recording
Supported
Call Scripting
Supported
Campaign Management
Supported
Database
Not Supported
Escalation Management
Supported
Inbound Call Center
Supported
IVR / Voice Recognition
Not Supported
Manual Dialer
Not Supported
Outbound Call Center
Supported
Predictive Dialer
Not Supported
Progressive Dialer
Supported
Queue Management
Supported
Real-time Chat
Not Supported
Reporting/Analytics
Supported
Customer Service Features
Alerts / Escalation
Supported
Appointment Management
Supported
Call Center Management
Supported
Email Management
Supported
Knowledge Base
Not Supported
Live Chat
Not Supported
Performance Metrics
Supported
Queue Management
Supported
Self Service Portal
Not Supported
Social Media Integration
Not Supported
Surveys & Feedback
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
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Integrations
VinSolutions Connect CRM
Supported
Xtime
Supported
AWS Cloud Development Kit (CDK)
Supported
AlertMiner
Not Supported
CDK Global
Not Supported
Dealer-FX
Supported
DriveCentric
Not Supported
ERA-IGNITE
Supported
ProMax Unlimited
Not Supported
Tekion
Supported
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Integrations
VinSolutions Connect CRM
Supported
Xtime
Supported
AWS Cloud Development Kit (CDK)
Not Supported
AlertMiner
Supported
CDK Global
Supported
Dealer-FX
Not Supported
DriveCentric
Supported
ERA-IGNITE
Not Supported
ProMax Unlimited
Supported
Tekion
Not Supported
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