TradesBackbone

TradesBackbone

Martello Systems
+
+

Related Products

  • Bidtracer
    4.2 out of 5 stars 39 Ratings
    Visit Website for Bidtracer
  • WEX Field Service Management
    4.6 out of 5 stars 67 Ratings
    Visit Website for WEX Field Service Management
  • STACK
    4.5 out of 5 stars 1,498 Ratings
    Visit Website for STACK
  • Total ETO
    4.6 out of 5 stars 46 Ratings
    Visit Website for Total ETO
  • WERX
    4.7 out of 5 stars 35 Ratings
    Visit Website for WERX
  • ArboStar
    4.8 out of 5 stars 565 Ratings
    Visit Website for ArboStar
  • Pocomos
    4.6 out of 5 stars 45 Ratings
    Visit Website for Pocomos
  • Onetrace
    5.0 out of 5 stars 4 Ratings
    Visit Website for Onetrace
  • Wash-Dry-Fold POS
    5.0 out of 5 stars 128 Ratings
    Visit Website for Wash-Dry-Fold POS
  • EcholoN
    4.8 out of 5 stars 50 Ratings
    Visit Website for EcholoN

About

FixyFlow is a web-based customer communication and job-tracking tool for service businesses. It creates a customer-facing tracking page for each job and sends SMS updates as jobs advance through stages. Customers can open the link in a browser without an app or account to view job status, photos, estimates, and payment links, approve estimates, and reply to the business. After a job is completed, FixyFlow requests a review, directing satisfied customers to Google and unhappy customers to private feedback. The service complements existing scheduling, invoicing, or inventory systems and can also be used alongside spreadsheets. Use cases include phone repair, auto repair, detailing, cleaning, plumbing, landscaping, HVAC, and appliance service. Plans set monthly job and SMS limits, and SMS is included.

About

TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Service businesses, including phone and auto repair shops, detailers, cleaning services, plumbers, landscapers, HVAC providers, and appliance service businesses.

Audience

Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FixyFlow
Canada
fixyflow.com

Company Information

Martello Systems
Founded: 2026
United States
tradesbackbone.com

Alternatives

Alternatives

MyHomeService360

MyHomeService360

The Compendium Company
MightyCrews

MightyCrews

Cloudline Software Ltd.
Zebu

Zebu

Zebu HQ
ShopBoard

ShopBoard

ShopBoard, LLC

Categories

Categories

Integrations

Make Not Supported
Mycel Not Supported
QuickBooks Online Not Supported
Stripe Not Supported
Zapier Not Supported

Integrations

Make Supported
Mycel Supported
QuickBooks Online Supported
Stripe Supported
Zapier Supported
Claim FixyFlow and update features and information
Claim FixyFlow and update features and information
Claim TradesBackbone and update features and information
Claim TradesBackbone and update features and information