TradesBackboneMartello Systems
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Related Products
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About
FixyFlow is a web-based customer communication and job-tracking tool for service businesses. It creates a customer-facing tracking page for each job and sends SMS updates as jobs advance through stages. Customers can open the link in a browser without an app or account to view job status, photos, estimates, and payment links, approve estimates, and reply to the business. After a job is completed, FixyFlow requests a review, directing satisfied customers to Google and unhappy customers to private feedback. The service complements existing scheduling, invoicing, or inventory systems and can also be used alongside spreadsheets. Use cases include phone repair, auto repair, detailing, cleaning, plumbing, landscaping, HVAC, and appliance service. Plans set monthly job and SMS limits, and SMS is included.
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About
TradesBackbone is cloud-based field service software for small trade businesses. It combines customer records, jobs, estimates, invoices and payment links with office scheduling and dispatch. Technicians use a phone browser to view assignments, create estimates, send invoices, capture photos and update jobs. Customers can approve estimates by text or email, and approved estimates become invoices. It supports recurring services, routes, reminders and customer follow-ups. Role-based access controls which records and financial screens team members see. QuickBooks Online sync is on Pro and higher plans; API access is on Elite. Optional AI tools answer questions about business records and draft estimates or follow-up messages. When enabled, the AI Front Desk drafts customer replies for human approval by default. It serves plumbing, HVAC, electrical, roofing, lawn, pest-control and cleaning businesses.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Supported
Chromebook
Not Supported
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Audience
Service businesses, including phone and auto repair shops, detailers, cleaning services, plumbers, landscapers, HVAC providers, and appliance service businesses.
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Audience
Trade shops of 3 to 25 people, such as HVAC, plumbing and electrical contractors.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and VideosNo images available
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Screenshots and Videos |
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Pricing
$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version
Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationFixyFlow
Canada
fixyflow.com
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Company InformationMartello Systems
Founded: 2026
United States
tradesbackbone.com
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Categories |
Categories |
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Integrations
Make
Not Supported
Mycel
Not Supported
QuickBooks Online
Not Supported
Stripe
Not Supported
Zapier
Not Supported
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Integrations
Make
Supported
Mycel
Supported
QuickBooks Online
Supported
Stripe
Supported
Zapier
Supported
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