Plumber Secretary

Plumber Secretary

5.0 out of 5 stars
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About

FixyFlow is a web-based customer communication and job-tracking tool for service businesses. It creates a customer-facing tracking page for each job and sends SMS updates as jobs advance through stages. Customers can open the link in a browser without an app or account to view job status, photos, estimates, and payment links, approve estimates, and reply to the business. After a job is completed, FixyFlow requests a review, directing satisfied customers to Google and unhappy customers to private feedback. The service complements existing scheduling, invoicing, or inventory systems and can also be used alongside spreadsheets. Use cases include phone repair, auto repair, detailing, cleaning, plumbing, landscaping, HVAC, and appliance service. Plans set monthly job and SMS limits, and SMS is included.

About

Plumber Secretary is an AI receptionist platform built specifically for plumbing businesses. It helps plumbing companies manage incoming customer calls without requiring an employee or owner to stop field work every time the phone rings. The system can handle initial customer conversations, capture service information, schedule appointments, and support after-hours call handling. Plumber Secretary is designed for real plumbing scenarios such as: - active leaks - clogged drains - water-heater problems - toilet issues - burst pipes - fixture repairs - emergency calls - routine service requests By collecting job information before dispatch, the platform can also help plumbing companies create more organized scheduling and service workflows.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Service businesses, including phone and auto repair shops, detailers, cleaning services, plumbers, landscapers, HVAC providers, and appliance service businesses.

Audience

Plumbing contractors, Residential plumbing businesses, Service plumbers, Emergency plumbing companies, Plumbing dispatch teams, Small plumbing shops, Midsize plumbing companies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$0/month
Free plan: $0, up to 5 jobs and 20 SMS per month. Starter: $19/month for up to 50 jobs and 200 SMS. Pro: $29/month for up to 200 jobs and 1,000 SMS. SMS is included in each plan. Monthly plans can be canceled anytime; annual billing is also offered. New accounts receive a 14-day Starter trial, then can continue on the Free plan.
Free Version Supported
Free Trial Not Supported

Pricing

$95/month
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The AI sounds incredibly natural and human-like. Most callers have absolutely no idea they are speaking to an automated bot, which helps build instant trust and keeps our lead conversion high.

Cons

  • It handles standard booking perfectly, so for the moment I don't have any complaints about it.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

FixyFlow
Canada
fixyflow.com

Company Information

Plumber Secretary
Founded: 2026
United States
plumbersecretary.com

Alternatives

Alternatives

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AKUA

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ShopBoard

ShopBoard

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Categories

Categories

AI Receptionists Supported
Plumbing Supported

Integrations

No info available.

Integrations

No info available.
Claim FixyFlow and update features and information
Claim FixyFlow and update features and information
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