Fiwit vs. Cisco Meraki Comparison


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		Related Products Freshservice If you're looking for an IT service desk solution that's actually simple, turn to Freshservice. A plug-and-play ITIL service desk by Freshworks, Freshservice helps businesses modernize IT and other business functions--without the cost and complexity. Freshservice offers everything teams need for proactive IT service management, including ticketing and asset management, configuration management and enhanced impact analysis, robust incident management functionalities, and more. 2,173 Ratings Visit Website Serviceaide Serviceaide is a complete service management solution that can be implemented in weeks, not months, and intuitive to use. With low administration costs and quick implementation, you will see a real return on your investment. A flexible platform that works either on premise or in the cloud. Serviceaide is based on ITIL best practices and has been designed to be a comprehensive solution with all the components your team needs. 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It triages tickets, surfaces patch and CVE risks, drafts worklogs, suggests knowledge base articles, and increasingly handles fully autonomous workflows for routine work. SuperOps supports Windows, macOS, Linux, iOS, iPadOS and Android, integrates with the IT and MSP ecosystem (Slack, Teams, Azure AD, Okta, QuickBooks, Xero, Bitdefender, SentinelOne and more), and bundles Splashtop and ISL Online remote access free. Transparent pricing, fast deployment, founder-led product investment. 295 Ratings Visit Website ScreenMeet The leading enterprise cloud-native remote support platform, embedded in ServiceNow, Salesforce, Tanium, and more. Empower your IT Help Desk and Contact Center teams to resolve 32% more issues in the first call. With a sleek UX and multi-channel support, agents launch in a single click with no downloads necessary. Since ScreenMeet is browser-based and embedded in your current CRM and ITSM, your IT Help Desk and Contact Center teams connect in seconds, thanks to our low latency, global cloud infrastructure. Authentication within platforms like Salesforce and ServiceNow ensures credentials adhere to your strict internal password policies, and it’s configurable to let you store data in your cloud in designated geographies. Enterprise-grade security -Built on Amazon Web Services (AWS), the leading cloud solution -Data transmission: TLS and DTLS 1.2+ with AES-256-bit encryption -Authentication with Salesforce & ServiceNow for added security -Store data in your preferred cloud 35 Ratings Visit Website Zendesk Zendesk is an AI-powered service solution that’s easy to set up, use, and scale. It works out-of-the-box and adapts quickly, enabling businesses to move faster. Built on billions of CX interactions, Zendesk AI supports the whole service journey—from self-service to agents to admins—helping teams resolve issues faster and operate efficiently at scale. Zendesk empowers agents with tools, insights, and context to deliver personalized service on any channel—social messaging, phone, or email. It unifies personalized conversations, omnichannel case management, AI workflows, automation, and a Marketplace of 1200+ apps. Easy to implement, it frees teams from relying on IT or costly partners. Serving over 130K global brands in 30+ languages, Zendesk simplifies business complexity to create meaningful customer connections. Headquartered in San Francisco, it operates worldwide. 8,478 Ratings Visit Website Auvik Auvik's cloud-based network monitroing and management software gives you instant insight into the networks you manage, and automates complex and time-consuming network tasks. You get complete network visibility and control. Real-time network mapping & inventory means you'll always know exactly whats where, even as your users move. Automated config backup & restore on network devices means you'll mitigate network risk with no manual effort. And deep network traffic insights is a game changer. Whether you are a corporate IT professional or a Managed Service Provider, Auvik has a simple, out of the box solution for you and your team that only take minutes to deploy. 678 Ratings Visit Website ServoDesk Award winning, easy to use Help Desk software for service departments challenged to do more with less. 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This includes critical information such as hardware configurations, software installations, patch levels, and relationshipots between devices. One of the standout features of JDisc Discovery is its agentless discovery process, meaning it does not require the installation of any software on individual devices, reducing deployment time and minimizing network impact. It supports a wide range of protocols (e.g., SNMP, SSH, WMI) to gather data, making it compatible with diverse IT environments, whether they are Windows, Linux, or Unix-based. 30 Ratings Visit Website Odoo Odoo is a fully integrated, customizable, open-source software packed with hundreds of expertly designed business applications. Odoo’s intuitive database is able to meet a majority of business needs, such as: CRM, Sales, Project, Manufacturing, Inventory, and Accounting, just to name a few. Odoo is an all-in-one software solution designed to meet the needs of companies, regardless of their size (or budget). The unbeatable, seamless nature of Odoo helps businesses become more efficient by reducing redundant manual processes, which helps companies save countless hours of labor. Every module is interconnected to provide a fully-integrated experience from app to app, and users can automate many processes that would’ve otherwise required manual inputs into multiple applications. Odoo keeps all business functions in one place, allowing teams to collaborate with other departments from one unified platform in the most efficient way possible. 1,729 Ratings Visit Website
About Stop managing your internal IT with complex solutions that don't work. Fiwit is the ultimate IT software you’ve ever dreamed of. Too many laptops / phones and screen to manage? Tidy that up with our IT asset management solution. Make your colleagues happy. Give them the IT service that they need. With our integrated helpdesk software, don’t let internal IT issue hang anymore. And, be organized.	About Network security is hard. Current solutions are complex and tedious to implement. Learn how to simplify security with Cisco Meraki! Trusted by influential brands around the world. With over a million active networks and counting, organizations far and wide count on Meraki to help deliver premium, reliable experiences. All Cisco Meraki devices are centrally and securely managed from the cloud using a single web-based dashboard. Our feature-rich, intuitive architecture enables customers to save time, reduce operating costs, and solve new business problems. The industry standard for easy-to-manage, fast and dependable Wi-Fi. Protect and securely connect what matters most, regardless of location. Uncompromising performance and reliability at the heart of your network. Remote monitoring and identity-based configuration for all your devices.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Companies that want to manage their IT assets	Audience Enterprises and companies seeking a solution to manage all their operations and processes
Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing 0$/user/month Free - For SMBs Premium - For medium businesses Enterprise - For custom needs Free Version Supported Free Trial Not Supported	Pricing $40.00 Pricing per device. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 4.0 / 5 ease 5.0 / 5 features 3.0 / 5 design 3.0 / 5 support 5.0 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.0 / 5 features 4.3 / 5 design 4.0 / 5 support 4.7 / 5 Read all reviews
Pros & Cons from Real Users Pros - Easy to use - Works on mobile - Not very expensive Cons - No so many features - Design is good, but not fancy	Pros & Cons from Real Users Pros I love the visibility! Everything is easy to setup and navigate. Except for 1 thing. Troubleshooting is easy when you can drill down into the specific client device and see what is happening. Packet inspection. Single pane of glass. Can see everything happening on the network. Large number of functions with add-ons. Granular management of devices on the firewall. Everything in one spot. Great interface. Easy to add devices. Easy to integrate with AD. - no touch install - %100 cloud base - wide range of appliances - right prices - Excellent Customer support - Auto VPN Cons The firewall.... OMG! If you have ever dealt with any type of firewall in your professional career you are going to battle. It's how I imagine some one would design an interface for a firewall if it was thrown in to tick a box. My 10 year old could do better. It's like trying to navigate a country's road when the sign boards don't have English and you typically drive on the left hand side of the road. How did anyone, with any type of security experience, say yeah that's good, security admins will like that!? It almost makes me wonder if the marketing department wrote the interface for the firewall. There is a lot in there so can be a little overwhelming. Reports could be a touch better. Would like the ability to create network diagrams. - somehow limited functionality - expensive swathes - licensing can be pricy
Training Documentation Supported Webinars Not Supported Live Online Not Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Fiwit Belgium fiwit.io	Company Information Cisco Founded: 1984 United States meraki.cisco.com/platform/
Alternatives Atera	Alternatives IBM MaaS360 IBM
N-able N‑central N-able	Bigleaf Bigleaf Networks
Ivanti	Jamf Pro Jamf
PagerDuty	Fortinet
Level View All	Meraki Go Cisco View All
Categories Document Management Supported Help Desk Supported IT Asset Management Supported IT Management Supported IT Service Supported Server Management Supported	Categories Cloud Management Supported Firewall Supported IT Management Supported Mobile Device Management (MDM) Supported SD-WAN Supported Secure Access Service Edge (SASE) Supported Unified Threat Management (UTM) Supported Visitor Behavior Intelligence Supported
IT Management Features Capacity Monitoring Not Supported Compliance Management Not Supported Event Logs Not Supported Hardware Inventory Supported IT Budgeting Not Supported License Management Not Supported Patch Management Not Supported Remote Access Supported Scheduling Not Supported Software Inventory Supported User Activity Monitoring Supported Show More Features Help Desk Features Alerts / Escalation Not Supported Automated Routing Not Supported Community Forums Not Supported Customizable Branding Not Supported Document Storage Not Supported Email Integration Not Supported Incident Management Not Supported Interaction Tracking Not Supported IT Asset Management Supported Knowledge Base Not Supported Known Issue Management Not Supported Live Chat Not Supported Multi-Channel Communication Not Supported Multiple Brands / Products Not Supported Network Monitoring Supported Real-time Chat Supported Self Service Portal Not Supported Service Level Agreement (SLA) Management Not Supported Ticket Management Supported IT Asset Management Features Asset Tracking Supported Audit Management Supported Compliance Management Not Supported Configuration Management Supported Contract/License Management Not Supported Cost Tracking Not Supported Depreciation Management Not Supported Inventory Management Supported IT Service Management Supported Maintenance Management Supported Procurement Management Not Supported Requisition Management Not Supported Supplier Management Not Supported IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Supported Service Reporting Not Supported Ticket Management Supported Server Management Features CPU Monitoring Not Supported Credential Management Not Supported Database Servers Supported Email Monitoring Not Supported Event Logs Not Supported History Tracking Not Supported Patch Management Not Supported Scheduling Not Supported User Activity Monitoring Not Supported Virtual Machine Monitoring Not Supported	Show More Features Firewall Features Alerts / Notifications Supported Application Visibility / Control Supported Automated Testing Supported Intrusion Prevention Supported LDAP Integration Supported Physical / Virtual Environment Supported Sandbox / Threat Simulation Supported Threat Identification Supported Mobile Device Management (MDM) Features Automatic Device Recognition Supported Data Management Supported Deployment Management Supported Inventory Management Supported Maintenance Utilities Not Supported Procurement Management Not Supported Remote Update / Installation Not Supported Software Management Not Supported Synchronization Management Not Supported Wireless Network Support Not Supported
Integrations 7SIGNAL Not Supported Celerium Not Supported Cisco Catalyst SD-WAN Not Supported Encapto Not Supported Flame Analytics Not Supported Genuity Not Supported Groundskeeper Not Supported JupiterOne Not Supported Liongard Not Supported Lumeus Not Supported MSPStuff Switchboard Not Supported Netreo Not Supported Observo AI Not Supported OverSOC Not Supported RaGaPa CaptiveXS Not Supported Revelstoke Not Supported ScalePad Not Supported ThreatSync Not Supported me&u Not Supported Show More Integrations	Integrations 7SIGNAL Supported Celerium Supported Cisco Catalyst SD-WAN Supported Encapto Supported Flame Analytics Supported Genuity Supported Groundskeeper Supported JupiterOne Supported Liongard Supported Lumeus Supported MSPStuff Switchboard Supported Netreo Supported Observo AI Supported OverSOC Supported RaGaPa CaptiveXS Supported Revelstoke Supported ScalePad Supported ThreatSync Supported me&u Supported Show More Integrations View All 103 Integrations
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