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About

SocialChorus and Dynamic Signal have joined forces to become Firstup, a leader in the digital employee experience, empowering companies to put employees first by reaching, connecting, and engaging every worker, everywhere. Unblock the flow of employee connection with the workforce communication platform that connects your endpoints, comms channels and enterprise systems to create one seamless digital experience. Enjoy next-level communication and engagement capabilities that help you improve the employee experience and drive change. The Firstup platform transforms workforce communication by delivering content to any endpoint, personalized and professionally designed for engaging employee experiences. Orchestrate messages to target employees on the right channel and device at the right time. Automate campaigns to save time and boost the effectiveness of your communications.

About

HubEngage is a state-of-the-art, intelligent employee experience platform for communications and engagement. HubEngage enables companies of all sizes to engage their employees with relevant communications features combined with deep segmentation tools and in-depth analytics. Combined with a multi-channel approach via iOS and Android apps, desktop intranets, emails, and digital displays, companies can reach 100% of their workforce 24/7. Visit us at HubEngage.com and book a demo today! The HubEngage platform allows for companies of all sizes to solve for unique employee engagement needs from communications to recognitions to employee feedback. As an innovative organization, you can empower your employees and help them achieve objectives that are in -line with the mission, vision, and company values. Enrich the lives of your employees so they can contribute a 100% to the company legacy.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Companies and HR representatives looking for an employee communication and engagement platform solution

Audience

Manufacturing, Hospitality, Automotive, Biotech, Construction, CPG, Energy & Oil, Healthcare, Food Services, Retail

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$5 per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 4.8 / 5
ease 4.9 / 5
features 4.9 / 5
design 4.9 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The Social Hub has been a nice addition for us because our team can actually interact with the content instead of just receiving announcements. We use posts to share completed jobs, recognize good work, and highlight things happening across our heat exchanger service, repair, refurbishment, and on-site teams. The likes and comments make it easier for people to participate and acknowledge each other.
  • The Social Hub has been useful for giving our teams a place to share project updates, technical wins, and useful information from the work we do. Since Pinnacle works across quality management, IT delivery, automation, AI, and digital transformation, there is a lot of knowledge moving between teams. Being able to post updates, comment, and share ideas in one place makes that knowledge easier for others to see and contribute to.
  • The Surveys Hub has been one of the more useful parts of HubEngage for us. We can send quick pulse surveys after internal changes or new initiatives and get a much clearer picture of how employees are responding. I also like that the results can be broken down instead of leaving us with a large list of responses to sort through.
  • Getting honest feedback from the team is important. The pulse surveys and sentiment analysis help us understand how people are responding to new projects, processes, and changes without having to manually review every response.
  • HubEngage is the Surveys Hub and the insights it provides. At Innovative Solutions, where we help SMBs with cloud consulting, AWS, migrations, optimization, and IT support, getting honest feedback from our teams is important. The pulse surveys, anonymous responses, and sentiment analysis give us a better way to understand what employees are experiencing and where we need to pay attention.

Cons

  • The mobile app is currently being upgraded, so there are still a few areas where the experience could be smoother. I think the updates will make a noticeable difference once the new version is fully rolled out.
  • The mobile app is currently being upgraded, so the experience is not quite as smooth as we would like in some areas. I’m looking forward to seeing the improvements once the upgrade is fully in place.
  • The navigation could be cleaner. It took me a while to get familiar with where certain survey options and reports were located.
  • The navigation takes some getting used to. There are quite a few sections and settings, so finding a specific survey or report is not always as straightforward as I’d like.
  • The navigation can take some getting used to. With so many options available, it is not always immediately obvious where to find a specific survey or setting.

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Firstup
Founded: 2010
United States
firstup.io

Company Information

HubEngage
Founded: 2016
United States
hubengage.com

Alternatives

SnapComms

SnapComms

SnapComms, an Everbridge company

Alternatives

Workvivo

Workvivo

Zoom
Workvivo

Workvivo

Zoom

Categories

Categories

Employee Communication Tools Features

Activity / News Feed Not Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Not Supported
Event Calendar Not Supported
File Sharing Supported
Knowledge Management Not Supported
Newsletter Management Not Supported
Surveys & Feedback Not Supported

Employee Advocacy Features

Content Controls / Compliance Supported
Content Library Creation Supported
Mobile Access Supported
Post Scheduling Supported
Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported

Employee Communication Tools Features

Activity / News Feed Supported
Audio / Video Conferencing Not Supported
Blogs Not Supported
Chat / Messaging Supported
Employee Directory Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported

Employee Engagement Features

Benchmarking Supported
Cultural Alignment Supported
Employee Awards Supported
Employee Guides Not Supported
Employee Recognition Supported
Feedback Management Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Supported
Pulse Surveys Supported

Employee Recognition Features

eCards Supported
Goals Supported
Leaderboards / Activity Tracking Supported
Manager-to-Peer Recognition Supported
Mention Management Supported
Nominations Supported
Peer-to-Peer Recognition Supported
Performance Management Supported
Rewards Catalog Supported
Rewards Points Supported
Social Recognition Supported

Internal Communications Features

App Integration Supported
Blogs Not Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Chat Features

End-to-End Encryption (E2EE) Supported
File Sharing Supported
Groups / Channels Supported
Payments Not Supported
Search / Filter Supported
Self-Destructing Messages Not Supported
Stickers / GIFs Supported
Threaded Discussion Not Supported
Video Conferencing Not Supported
Voice Calling Not Supported

Team Communication Features

Activity / News Feed Supported
Audio Calls Not Supported
Calendar Management Not Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Not Supported
Video Conferencing Not Supported

Integrations

Microsoft SharePoint Supported
Microsoft Teams Supported
WordPress Supported
Adobe Marketo Engage Supported
Deloitte Vaccine Management System Supported
Facebook Supported
Google Analytics Supported
Instagram Supported
Jive Not Supported
LinkedIn Supported
Oracle CRM On Demand Supported
Oracle Cloud Infrastructure Supported
Peromnes Supported
Slack Supported
Tango Card Not Supported
Tumblr Supported
VirtlX Not Supported
Workday HCM Not Supported
X (Twitter) Supported

Integrations

Microsoft SharePoint Supported
Microsoft Teams Supported
WordPress Supported
Adobe Marketo Engage Not Supported
Deloitte Vaccine Management System Not Supported
Facebook Not Supported
Google Analytics Not Supported
Instagram Not Supported
Jive Supported
LinkedIn Not Supported
Oracle CRM On Demand Not Supported
Oracle Cloud Infrastructure Not Supported
Peromnes Not Supported
Slack Not Supported
Tango Card Supported
Tumblr Not Supported
VirtlX Supported
Workday HCM Supported
X (Twitter) Not Supported
Claim Firstup and update features and information
Claim Firstup and update features and information
Claim HubEngage and update features and information
Claim HubEngage and update features and information