FirstVoice AIDigital Waves
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PhoneFlowElectric Software
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Related Products
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About
FirstVoice AI is a managed, cloud-delivered AI receptionist for small and midsize businesses that want calls answered when staff are unavailable. It answers incoming business calls, handles routine questions, takes messages, flags urgent requests and can transfer calls on supported plans. It can book, reschedule or cancel appointments in connected calendars and industry systems, and send call summaries by text or email. A separate speed-to-lead capability calls back new enquiries from supported website forms and social lead sources. FirstVoice configures and tests call scripts and integrations with the customer and provides ongoing script updates. The service is aimed primarily at New Zealand businesses, including trades, clinics, salons, hospitality and professional services. Integrations and capabilities vary by connected system and plan; advanced software connections and lead follow-up are available on eligible plans.
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About
PhoneFlow is an AI phone answering platform for small and mid-sized businesses. Its AI receptionist answers inbound calls 24/7, understands why the caller is calling, answers questions from your knowledge base, books appointments, routes calls to the right person, and captures lead details - with full transcripts and call logs. It includes a visual drag-and-drop call workflow builder, business-hours logic, hybrid AI-to-human handoff, call queues, and integrations with HubSpot, Jobber, Clio, Wix, and Microsoft 365. Telecom, VoIP, and MSP partners can resell PhoneFlow through a dedicated reseller portal. Pricing is prepaid minutes at $0.25/min and every account starts with 200 free minutes - no credit card required.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Small and midsize businesses in New Zealand that need business calls answered, including trades and home services, health practices, salons, hospitality businesses, and professional services.
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Audience
Small and mid-sized businesses with call-heavy operations: contractors, MSPs, law firms, insurance agencies, schools, churches, restaurants, property management. Also telecom/VoIP/MSP resellers.
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Not Supported
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and VideosNo images available
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Screenshots and VideosNo images available
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Pricing
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Version
Not Supported
Free Trial
Supported
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Pricing
$0.25/min prepaid (200 free mi
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Training
Documentation
Not Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Company InformationDigital Waves
New Zealand
www.firstvoice.co.nz
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Company InformationElectric Software
United States
www.myphoneflow.com
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Categories |
Categories |
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Integrations
Calendly
Supported
Cliniko
Supported
Fergus
Supported
Google Calendar
Supported
HubSpot CRM
Supported
Microsoft 365
Supported
ServiceM8
Supported
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Integrations
Calendly
Not Supported
Cliniko
Not Supported
Fergus
Not Supported
Google Calendar
Not Supported
HubSpot CRM
Not Supported
Microsoft 365
Not Supported
ServiceM8
Not Supported
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