FirstLanguage vs. LivePerson Comparison


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Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels 58 Ratings Visit Website Enterprise Bot Enterprise Bot, based in Switzerland, is a pioneer in Conversational AI, Process Automation, and Generative AI. With the trust of esteemed enterprise giants across industries like Generali, SIX, SBB, DHL, and SWICA, Enterprise Bot is revolutionizing both customer and employee experiences. Through its advanced integration with Large Language Models (LLM) such as ChatGPT and Llama 2, and its unique patent-pending DocBrain technology, the company delivers unparalleled personalization, active engagement, and omnichannel solutions across platforms like email, voice, and chat. Furthermore, Enterprise Bot integrates with existing core systems, such as SAP, CRMs, Confluence and more, and with its proprietary middleware, Blitzico, enables the AI to not only respond to queries but also take action to resolve them. This dedication to innovation in four main use case areas, Customer Support, Sales and Marketing, Knowledge Management and Digital Coworker, elevates both CX and employee productivity. 23 Ratings Visit Website Google Cloud Speech-to-Text Google Cloud’s Speech API processes more than 1 billion voice minutes per month with close to human levels of understanding for many commonly spoken languages. 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About Our Natural Language Processing(NLP) APIs provide best-in-class accuracy at an affordable rate and cover all aspects of NLP under a single roof. Save weeks of time training and creating language models. Take advantage of our best-in-class APIs to kickstart your app development. We provide the building blocks to create your own apps effectively like chatbots, sentiment analysis, etc. Text classification on multiple domains and 100+ languages. Perform effective sentiment analysis. We grow when your business does. So we have put together simple pricing that allows you to easily scale your business when it needs to evolve. Perfect for individual developers who are creating apps or building proof of concepts. Head to the Dashboard and get your API Key. Place this in the header of all your API calls. Use our SDK in your preferred language to start coding. Or you can refer to the auto-generated code blocks provided in 18 programming languages.	About The world's most innovative brands choose LivePerson's Conversational Cloud. Our AI-powered Conversational Cloud has made over a billion brand-to-consumer conversations possible. We make it easy for consumers to ask questions and make purchases in the messaging channels they use every day. LiveEngage is now the Conversational Cloud, your AI-powered command center for consumer conversations. Intent Manager makes it possible to understand your consumers’ intentions in real time, how well you’re fulfilling them, and those that can be easily automated. Build AI-powered chatbots that work together with human experts to fulfill your consumers’ intentions at scale. Create automated conversation flows with Conversation Builder, our comprehensive and intuitive point-and-click interface. Engage with consumers and manage conversations in Conversation Manager, our dynamic workspace available on desktop and mobile.
Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook	Platforms Supported Windows Mac Linux Cloud On-Premises iPhone iPad Android Chromebook
Audience Developers and professionals seeking a solution to build NLP applications	Audience Companies interested in a comprehensive conversational AI solution
Support Phone Support 24/7 Live Support Online	Support Phone Support 24/7 Live Support Online
API Offers API	API Offers API
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing $150 per month Free Version Free Trial	Pricing No information available. Free Version Free Trial
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software
Training Documentation Webinars Live Online In Person	Training Documentation Webinars Live Online In Person
Company Information FirstLanguage India www.firstlanguage.in/	Company Information LivePerson Founded: 1996 United States www.liveperson.com
Alternatives Clarifai	Alternatives Freshchat Freshworks
Aisera	Lime Connect
Herbie.ai	LiveChat LiveChat Software
Speechmatics	Heyday AI Hootsuite
Swivl Education Bot, Inc View All	Social Intents View All
Categories Artificial Intelligence Chatbot Conversational AI Live Chat Machine Learning Natural Language Processing Speech Recognition	Categories AI Assistants Chatbot Conversational AI Conversational Commerce Conversational Marketing Conversational Support Customer Experience Customer Service Experience Management Experience Orchestration Live Chat
Chatbot Features Call to Action Context and Coherence Human Takeover Inline Media / Videos Machine Learning Natural Language Processing Payment Integration Prediction Ready-made Templates Reporting / Analytics Sentiment Analysis Social Media Integration Conversational AI Features Code-free Development Contextual Guidance For Developers Intent Recognition Multi-Languages Omni-Channel On-Screen Chats Pre-configured Bot Reusable Components Sentiment Analysis Speech Recognition Speech Synthesis Virtual Assistant Show More Features Artificial Intelligence Features Chatbot For eCommerce For Healthcare For Sales Image Recognition Machine Learning Multi-Language Natural Language Processing Predictive Analytics Process/Workflow Automation Rules-Based Automation Virtual Personal Assistant (VPA) Natural Language Processing Features Co-Reference Resolution In-Database Text Analytics Named Entity Recognition Natural Language Generation (NLG) Open Source Integrations Parsing Part-of-Speech Tagging Sentence Segmentation Stemming/Lemmatization Tokenization Speech Recognition Features Audio Capture Automatic Form Fill Automatic Transcription Call Analysis Concatenated Speech Continuous Speech Customizable Macros Multi-Languages Specialty Vocabularies Speech-to-Text Analysis Variable Frequency Voice Recognition	Live Chat Features Canned Responses Customizable Branding Geo Targeting Offline Form Proactive Chat Screen Sharing Third Party Integration Transfers / Routing Website Visitor Tracking Show More Features Customer Experience Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis Customer Service Features Alerts / Escalation Appointment Management Call Center Management Email Management Knowledge Base Live Chat Performance Metrics Queue Management Self Service Portal Social Media Integration Surveys & Feedback Virtual Assistant Workflow Management Experience Management Features Action Management Analytics Customer Segmentation Dashboard Feedback Management Knowledge Management Multi-Channel Collection Sentiment Analysis Survey Management Text Analysis Trend Analysis
Integrations Apty Blotout Causal ChatBot FUGU Guru Integrate.io Live Assist for Microsoft Dynamics 365 LivePerson Automotive Meltano RapidAPI Resemble AI Scotty Singer Stackreaction Storydoc Toonimo Verint AI Blueprint WordPress cXchange Show More Integrations View All 5 Integrations	Integrations Apty Blotout Causal ChatBot FUGU Guru Integrate.io Live Assist for Microsoft Dynamics 365 LivePerson Automotive Meltano RapidAPI Resemble AI Scotty Singer Stackreaction Storydoc Toonimo Verint AI Blueprint WordPress cXchange Show More Integrations View All 35 Integrations
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