+
+

Related Products

  • PBXware
    39 Ratings
    Visit Website
  • Signalmash
    16 Ratings
    Visit Website
  • ULTATEL
    115 Ratings
    Visit Website
  • Yeastar P-Series PBX System
    116 Ratings
    Visit Website
  • Community Phone
    1,597 Ratings
    Visit Website
  • net2phone
    197 Ratings
    Visit Website
  • 3CX
    1,237 Ratings
    Visit Website
  • Intulse
    140 Ratings
    Visit Website
  • T-Mobile for Business
    11 Ratings
    Visit Website
  • 800.com
    2,436 Ratings
    Visit Website

About

FirstDigital Telecom is a leading full-service telecommunications firm that is nationally and locally recognized within the communications industry for design, construction, implementation and operations. FirstDigital provides a full suite of business offerings including local voice, long-distance, internet, VoIP, cloud PBX, hosting, CO-location, managed services and fiber-to-the-premise/tower. Employing a highly available, tightly integrated, secure, flexible and fault-tolerant data and cloud services network, FirstDigital gives clients overall economic value, an industry-leading quality service experience, and improved business productivity. Since 2000, FirstDigital has built, operated and maintained fiber networks where engineering teams use best-in-class equipment and design standards to ensure long-term flexibility, maximum uptime and guaranteed quality of service.

About

Hosted VoIP solution with a European focus and a local presence in over a 165 countries. As all our solutions are based on Premium Plus we give you the highest possible quality for the lowest price. All carry all types of numbers, from Geographic to National, TollFree and UIFN, Mobile VoIP, Elastic Pool solutions and much more. We also have our own Roaming products (physical and SIM solutions) too.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Supported

Audience

Businesses searching for a telecommunications solution offering internet, VoIP, hosting, and cloud services

Audience

Companies of all sizes

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 5.0 / 5
ease 4.5 / 5
features 5.0 / 5
design 4.5 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • The call quality is excellent and reliable yet the price is one of the lowest we've come across. They use high-quality routes and solutions and you notice the difference every time. Support is as good as we could have hoped for on the rare occasions that we needed them for something. Coverage is second to none as far as we can tell, they haven't sold us a 'no' yet.
  • I’ve been a Voyced customer for a few weeks now. So far so good. Honestly, the call quality is better than expected, which was a pleasant surprise. Call rates are very reasonable too.

Cons

  • The website can appear to be a bit techy but once you get the hang of it it's fine actually. Don't let that put you off.
  • I had a few small setup issues initially, but the support team were very responsive and got back to me straight away. Also a pleasant surprise.

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Company Information

FirstDigital
Founded: 2000
United States
firstdigital.com

Company Information

Voyced
Founded: 2013
United Kingdom
voyced.eu

Alternatives

Alternatives

MercuryTel

MercuryTel

Mercury Network
RingCentral RingEX

RingCentral RingEX

RingCentral

Categories

Business VoIP Supported
Cloud PBX Supported
Colocation Supported

Categories

Business VoIP Supported
Call Forwarding Supported
Call Recording Supported
Cloud PBX Supported
IVR Supported
SIP Trunk Supported
Softphone Supported
Telephony Supported

Business Phone Systems Features

Call Logging Supported
Call Monitoring Supported
Call Recording Supported
Call Routing Supported
Employee Directory Supported
IVR / Voice Recognition Supported
Mobile Access Supported
Virtual Call Center Supported
Web Conferencing Supported

Business VoIP Features

Call Parking Supported
Call Recording Supported
Contact Management Not Supported
Encryption Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Unified Communications Supported
Voice Quality Enhancement Supported

Cloud PBX Features

Call Recording Supported
Call Routing Supported
IVR / Voice Recognition Supported
Ring Groups Supported
SIP Trunking Supported
Virtual Extensions Supported
Web Conferencing Supported

Call Recording Features

Archiving Supported
Call Sharing Not Supported
Distributed Call Recording Not Supported
Event Triggered Recording Not Supported
File Transfer Supported
Instant Retrieval Supported
On-Demand Recording Supported
Recording Bookmarking Not Supported
Scheduled Recording Supported
Screen Activity Recording Not Supported
Video Call Recording Not Supported

IVR Features

Call Center Not Supported
Call Logging Supported
Call Recording Supported
Call Routing Supported
Multiple Scripts Supported
Phone Key Input Supported
Survey Management Not Supported
Text to Speech Not Supported
Voice Customization Supported
Voice Mail Supported

SIP Trunk Features

Automatic Fail-over Routing Supported
Call Data Records Supported
Caller ID Supported
Disaster Recovery Not Supported
e911 Not Supported
International Numbers Supported
Multiple DID Options Supported
PSTN Forwarding Supported
Toll-Free Numbers Supported

Softphone Features

Audio / Video Conferencing Not Supported
Call Logging Supported
Call Recording Supported
Call Transfer Supported
Caller Identification Supported
Chat / Messaging Not Supported
Contact Management Supported
Fax Management Supported

Telephony Features

Auto-Dialer Not Supported
Call Center Management Not Supported
Call Monitoring Supported
Contact Management Not Supported
Inbound Reporting Supported
IVR / Voice Recognition Supported
Outbound Reporting Supported
Predictive Dialer Not Supported
Telemarketing Management Not Supported
Voice & Data Integration Not Supported
VoIP Supported

Unified Communications Features

Audio / Video Conferencing Supported
Calendar Management Not Supported
Call Recording Supported
Call Routing Supported
Chat / Messaging Not Supported
Fax Management Supported
File Sharing Not Supported
Mobile Access Supported
Multi-User Collaboration Supported
Voice Mail Supported

Integrations

AFAS Software Not Supported
AdminPulse Not Supported
Arbor Not Supported
Autotask PSA Not Supported
DATEV Not Supported
Exact Globe+ Not Supported
Exact Synergy Not Supported
Gripp Not Supported
Inserve Not Supported
Integrately Not Supported
Kerridge Manufacturing Not Supported
Lightspeed eCommerce Not Supported
ROBIN Not Supported
ServiceNow Not Supported
Simplicate Not Supported
SpinOffice CRM Not Supported
SugarCRM Not Supported
TOPdesk Not Supported
Zapier Not Supported
efficy Not Supported

Integrations

AFAS Software Supported
AdminPulse Supported
Arbor Supported
Autotask PSA Supported
DATEV Supported
Exact Globe+ Supported
Exact Synergy Supported
Gripp Supported
Inserve Supported
Integrately Supported
Kerridge Manufacturing Supported
Lightspeed eCommerce Supported
ROBIN Supported
ServiceNow Supported
Simplicate Supported
SpinOffice CRM Supported
SugarCRM Supported
TOPdesk Supported
Zapier Supported
efficy Supported
Claim FirstDigital and update features and information
Claim FirstDigital and update features and information
Claim Voyced and update features and information
Claim Voyced and update features and information