Optima Pro

Optima Pro

Achieva.ai
4.9 out of 5 stars
FieldWeb Optima Pro

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FieldWeb:

About

FieldWeb is a Field Service Management application and is a flagship product of Corefield Technologies. It was launched back in September 2015 and is becoming one of the fastest-growing field service management software companies. In a very short span of time FieldWeb have onboarded 10000+ service businesses and 100000+ field workforce from more than 50 industries. Our users recovered millions in income and expenses in the last year, significantly impacting field service business sector. FieldWeb enables micro, small, and medium business owners to track and manage business operations easily and securely. It offers multiple rich feature sets like Task Scheduling and Technician Dispatching, Annual Maintenance Contract Management, Customer Complaints Management, Quotation and Invoice Management, Inventory Management, Checklist and Services Catalogue Management, User Management, Report Generation, and many more.
Optima Pro:

About

Optima Pro is a field service software solution to manage work orders, warranties, service contracts, field service scheduling, spare parts inventory, and the service organization. Achieva's flagship Salesforce product, Optima Pro is a tool for mobile workforces, used to streamline field service operations. It optimizes Field Service workflows by organizing service delivery personnel teams as per their skills and time-slot availability, tracking the service contracts and offering automatic renewal provisions, generating/modifying invoices, and allowing dispatchers/managers access to the real-time location of agents. The field service industry is one segment that is often under pressure to synchronize its tasks. They have the high-end responsibility of keeping a track of on-site service, dispatch technicians for installations, repairs, maintenance, and honoring the customer SLAs. Best For SMEs, Agencies, Enterprises
FieldWeb:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Optima Pro:

Platforms Supported

Windows Supported
Mac Supported
Linux Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Supported
Chromebook Not Supported
FieldWeb:

Audience

Field Service Industries are our client
Optima Pro:

Audience

Field service companies
FieldWeb:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Optima Pro:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
FieldWeb:

API

Offers API Not Supported
Optima Pro:

API

Offers API Not Supported
FieldWeb:

Screenshots and Videos

No images available
Optima Pro:

Screenshots and Videos

FieldWeb:

Pricing

$12
Free Version Not Supported
Free Trial Not Supported
Optima Pro:

Pricing

Free to Start
Price based on the requirement
Free Version Supported
Free Trial Supported
FieldWeb:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Optima Pro:

Reviews/Ratings

Overall 4.9 / 5
ease 4.3 / 5
features 4.9 / 5
design 4.7 / 5
support 4.9 / 5
Optima Pro:

Pros & Cons from Real Users

Pros

  • 1) Easy tracking of on-site requests 2) Better insights with automated reporting 3) Real-time location tracking of field service teams 4) Multi-location management with ease
  • Powerful KPI Reports. Real-time Geo tracking. Automated Appointment Scheduling. Easy Generation of Complex Bills/Invoices.
  • 1. Seamless integration with the Salesforce platform 2. Robust features for enhancing sales processes 3. User-friendly interface for easy adoption 4. Efficient data management and analytics capabilities 5. Customizable workflows to align with business needs
  • Real-time GEO tracking. Optimized day-to-day operations. Multi-location management. Parts inventory management. Powerful KPI reports. Automated reminders and escalations.
  • Real-time GEO tracking. Multi-location management. Reminders and escalations. Powerful KPI reports.

Cons

  • None as of now. The product meets our business requirements effectively
  • Didn’t come across any as the product suited business needs aptly.
  • None as such. I didn’t find any other product like Optima Pro, that is easy to use and so manageable.
  • Couldn’t find any as the tool catered to our requirements perfectly and we are completely satisfied with Optima Pro.
  • None as of now, If we face any issue will surely share.
FieldWeb:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Optima Pro:

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Supported
FieldWeb:

Company Information

FieldWeb
Founded: 2015
India
www.thefieldweb.com
Optima Pro:

Company Information

Achieva.ai
Founded: 1996
United States
achieva.ai/
FieldWeb:

Alternatives

Optima Pro:

Alternatives

FieldWeb:
Optima Pro:
FieldWeb:
Optima Pro

Optima Pro

Achieva.ai
4.9 out of 5 stars
Optima Pro:
FieldWeb:
SmartServ

SmartServ

1.0 out of 5 stars
Optima Pro:
FieldWeb:
ExpandIT

ExpandIT

ExpandIT
Optima Pro:
FieldWeb:

Categories

Optima Pro:

Categories

Optima Pro:

Field Service Management Features

Billing & Invoicing Not Supported
Contact Database Supported
Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Electronic Signature Not Supported
Inventory Management Supported
Mobile Access Not Supported
Payment Collection in the Field Not Supported
Quotes / Estimates Not Supported
Routing Not Supported
Scheduling Not Supported
Service History Tracking Not Supported
Time Clock Not Supported
Work Order Management Supported

Work Order Features

Contract Management Supported
Customer Database Not Supported
Dispatch Management Supported
Inventory Control Supported
Job Management Not Supported
Preventive Maintenance Not Supported
Quotes / Estimates Not Supported
Recurring Appointments Not Supported
Routing Not Supported
Scheduling Not Supported
Task Management Not Supported
FieldWeb:

Integrations

Salesforce Not Supported
Optima Pro:

Integrations

Salesforce Supported
FieldWeb:
Claim FieldWeb and update features and information
Claim FieldWeb and update features and information
Optima Pro:
Claim Optima Pro and update features and information
Claim Optima Pro and update features and information