FieldEdge vs. ServiceMonster Comparison


FieldEdge Xplor	ServiceMonster Principal Focus
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FieldEdge	ServiceMonster
		Related Products WEX Field Service Management WEX FSM is a cloud-based, all-in-one field service management platform built to streamline every aspect of a contractor’s business, from scheduling and dispatch to invoicing, payments, reporting, and customer management. It consolidates workflow tasks so technicians, office staff, and customers all operate from a single system: real-time location tracking, drag-and-drop scheduling, optimized route dispatching, and customer history (jobs, equipment, notes, photos) are combined with quote/proposal generation, price-book management, and on-the-spot mobile invoicing and payment options. WEX FSM supports recurring service plans, flexible financing, and integrated payment processing, enabling faster cash flow by reducing delays in invoicing and collections. It includes built-in connectivity to accounting systems (e.g., QuickBooks sync), robust reporting and analytics for business insight, and a mobile app for field technicians so they can manage jobs and get paid directly. 4.6 out of 5 stars 67 Ratings Visit Website for WEX Field Service Management Connecteam Connecteam is an award-winning all-in-one employee management solution for daily operations, communications, and human resource management. With Connecteam you can manage every aspect of your business on the go, no workstation needed. Easily engage and manage non-desk employees with Connecteam’s mobile-first platform that helps improve communication, enhance daily processes and increase productivity with custom checklists, forms, and reports. Schedule shifts and track accurate work hours with Connecteam’s automated GPS time clock and easily export approved timesheets to payroll. Connecteam helps you keep your employees sharp thanks to knowledge base centers and advanced training courses. Raise morale with employee recognition rewards and keep the entire company updated through the main news feed. Simplify employee communication, enhance professional skills, manage daily tasks and so much more, all in one app and for an affordable price. 4.6 out of 5 stars 10,769 Ratings Visit Website for Connecteam STACK Bid Faster, Win More, and Build Smarter with STACK Takeoff & Estimate and STACK Build & Operate. From office to field, STACK speeds up your processes so you can stay competitive and eliminate uncertainty. Save time with STACK's powerful, time-saving AI features. Accelerated by AI. Driven by You. Features: - Fast, Accurate Takeoffs Powered by AI and Your Expertise - Regional Cost Data & Detailed Estimates - Streamlined Workflows & Document Control Create a free account or schedule a demo today! 4.5 out of 5 stars 1,498 Ratings Visit Website for STACK CompanyCam CompanyCam is a photo-based solution created for contractors, by contractors. Take unlimited photos—which are location and time-stamped, sent to the cloud, and stored securely. Every photo is organized by project and instantly available to your team, allowing you to see what’s going on anytime, anywhere. Annotate photos with drawings, arrows, comments, tags, and voice notes, and create project timelines, photo galleries, reports, and transformation photos through the app. Sharing photos with customers and insurance adjusters has never been easier, and keeping your entire process organized has never been simpler. If you ever need to share photos with partners or clients, the app boasts two incredibly useful features: (1) galleries, where you share a collection of photos, and (2) reports, where you share a series of photos and notes. You don't have to download, rename, or email the photos—you simply select and send. 4.7 out of 5 stars 5,588 Ratings Visit Website for CompanyCam Bidtracer Bidtracer has been built specifically for the MEP/BAC industry for both construction and service side including but not limited to CRM, Bid Management, Invitation to Bid, BAC Estimating, BAC Engineering, Project Management, Service Agreement, Service Work Orders, Service Repair, Service Projects all built natively in the cloud. Estimating/engineering established live pricing with numerous manufacturers such as JCI, Distech Controls, ABB, Carrier, ALC and many peripheral distributors such as Kele, Alps, Belimo, Siral, Bray. If you haven’t imported it yet, we can import it multiple times throughout the year. Our system caters to businesses of all sizes and accommodates users from various roles such as: estimators, engineers, PMs, sales, executive, and field workers. It includes rich reporting features with customizable reports, charts, and graphs to enable companies to analyze their data in real-time. 4.2 out of 5 stars 39 Ratings Visit Website for Bidtracer WERX 30 DAY FREE TRIAL! No credit card required. Plans as low as $49/m. Professional construction management software designed for all size contractors, Werx streamlines your business with flexible estimates, AIA-Style billing, QuickBooks integration, and real-time labor tracking. Get paid faster with online payments via Stripe. Werx empowers contractors to save time, stay organized, and boost profitability. Manage projects, track time in the field, and send professional invoices all in one platform. Perfect for general contractors, electricians, plumbers, and more. Simplify your operations with the software that works as hard as you do—without breaking the bank. It just WERX! 4.7 out of 5 stars 35 Ratings Visit Website for WERX Pocomos Many of our customers have eliminated 8+ hours per day in redundant office work and saved thousands of dollars per month in fuel because of the automations you can leverage with Pocomos and our routing tools. Effortlessly keep track of your one-time and recurring jobs with our job pool and drag-and-drop scheduling tools. See your schedule, complete jobs, sign up new customers, and track chemicals from the convenience of your mobile device. Automate service notifications, follow-up messages, collection notices, review requests, and many other daily tasks to simplify running your business. Post payments, resend emails, upload and send attachments, two-way text, and much more from a powerful customer account. Use our Recruiting, Street-Level Lead Tracking, Area Management, Video Training, and Leaderboards to manage your Door-to-Door efforts. 4.6 out of 5 stars 45 Ratings Visit Website for Pocomos TRACTIAN Tractian is the Industrial Copilot for maintenance and reliability, providing a cutting-edge platform designed to prevent unplanned downtime, boost operational efficiency, and enhance maintenance capacity. Trusted by global brands such as Bosch, Kraft Heinz, Carrier, Hyundai, Johnson Controls, and P&G, Tractian combines condition monitoring, energy efficiency, and a CMMS into a comprehensive, mobile-first solution. With Tractian, you can: Monitor real-time vibration, temperature, runtime, and RPM across critical assets Get real-time alerts and detailed diagnostics to address potential issues before they lead to failures Digitize workflows for streamlined work order management, planning & scheduling, and materials management Optimize energy consumption for improved sustainability and cost savings 4.8 out of 5 stars 139 Ratings Visit Website for TRACTIAN ALMobile Get ready for AI! Ensure your field data is healthy, accurate, and ready to go. ALMobile helps streamline and consolidate your field data tracking and payroll processes to connect everyone on your project. Start tracking employee time, attendance, and project information accurately and efficiently in the field or the home office. Cut through the noise of unorganized information and scattered data, and start analyzing what’s most important with ALMobile’s unique reporting capabilities integrated with your primary accounting system. Pull real-time project and employee data that are accurate, customizable, and easy to analyze. ALMobile helps companies work smarter and faster together. Say goodbye to paper, worksheets, and relying on legacy systems to track your data. 4.3 out of 5 stars 29 Ratings Visit Website for ALMobile Visual Planning Visual Planning is more than just overseeing projects, scheduling field teams, managing production timelines, or streamlining manufacturing operations—it’s a flexible, all-in-one platform built to support a wide range of business needs. From simple task coordination to complex, multi-layered workflows, VP adapts to how you work and brings structure, visibility, and efficiency to every part of your operation. VP gives you complete visibility into your projects, teams, equipment, machines, work orders, and operations—helping you coordinate every aspect of your business with confidence. Whether you're managing job sites, dispatching field crews, or overseeing production lines, our platform keeps everything and everyone connected. Collaborate across departments, adjust schedules on the fly, and keep work moving forward—on any device, from anywhere. Thousands of companies trust VP to simplify how they manage people, projects, equipment, and operations. Get your free custom demo today. 4.5 out of 5 stars 120 Ratings Visit Website for Visual Planning
FieldEdge: About FieldEdge is an all-in-one field service management platform designed to help contractors complete more jobs, streamline operations, and increase profitability. It connects owners, technicians, and office staff in one centralized system, making it easy to schedule, dispatch, invoice, and track performance. With real-time business insights, FieldEdge helps owners understand revenue drivers, measure technician productivity, and tie marketing spend directly to sales results. The platform reduces administrative work by automating billing, syncing with QuickBooks, and simplifying service agreement management. FieldEdge Mobile ensures technicians can invoice, process payments, and update work orders from the field without delays. Trusted across HVAC, plumbing, electrical, appliance repair, and locksmith industries, FieldEdge enables teams to save time, boost efficiency, and grow faster.	ServiceMonster: About From scheduling jobs & managing work orders to invoicing customers & automating follow-up marketing, we've got you covered. Schedule jobs, take notes, create invoices, take payments, and manage your technicians and their routes. Business management simplified. With a focus on client retention, ServiceMonster's automated marketing tools will keep you top-of-mind with your customers. With the power of our mobile app, you can run your entire business from a phone or tablet. No more paper. No more mess. From single owner-operators to regional fleets, ServiceMonster provides simplicity and control over your technicians and your schedule. ServiceMonster lets you know what steps to take before, during, and after a job. Collect customer signatures & apply payments from your phone. The power of your data in your hands. With our in-depth reporting & KPI dashboards, you always know what's going on in your business.
FieldEdge: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported	ServiceMonster: Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
FieldEdge: Audience FieldEdge is built for field service contractors—especially HVAC, plumbing, electrical, locksmith, and appliance repair businesses—seeking to streamline operations, improve efficiency, and grow revenue	ServiceMonster: Audience Companies seeking a solution to strengthen their service business
FieldEdge: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	ServiceMonster: Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
FieldEdge: API Offers API Not Supported	ServiceMonster: API Offers API Not Supported
FieldEdge: Screenshots and Videos View more images or videos	ServiceMonster: Screenshots and Videos View more images or videos
FieldEdge: Pricing No information available. Free Version Not Supported Free Trial Supported	ServiceMonster: Pricing $80 per month Free Version Not Supported Free Trial Supported
FieldEdge: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	ServiceMonster: Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

FieldEdge: Training Documentation Supported Webinars Supported Live Online Supported In Person Supported	ServiceMonster: Training Documentation Supported Webinars Supported Live Online Supported In Person Not Supported
FieldEdge: Company Information Xplor Founded: 2009 United States fieldedge.com	ServiceMonster: Company Information Principal Focus Founded: 2003 United States www.servicemonster.net
FieldEdge: Alternatives WEX Field Service Management 4.6 out of 5 stars	ServiceMonster: Alternatives WorkWell WorkWell Software
FieldEdge: QuickBooks Online Intuit 4.4 out of 5 stars	ServiceMonster: DispatchMind
FieldEdge: ThermoGrid ECI ThermoGrid 3.0 out of 5 stars	ServiceMonster: Uleadz 5.0 out of 5 stars
FieldEdge: Workiz 3.0 out of 5 stars	ServiceMonster: SmartServ 1.0 out of 5 stars
FieldEdge: FieldPulse View All	ServiceMonster: WEX Field Service Management 4.6 out of 5 stars View All
FieldEdge: Categories Appliance Repair Supported Electrical Contractor Supported Field Service Management Supported Home Services Supported HVAC Supported Locksmith Supported Plumbing Supported Service Dispatch Supported Tradesman Job Management Supported	ServiceMonster: Categories Field Service Management Supported Tradesman Job Management Supported
FieldEdge: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported Tradesman Job Management Features Contract Management Supported Customer Database Supported Dispatch Management Supported For Builders Not Supported For Electricians Supported For Field Service Businesses Supported For HVAC Supported For Plumbers Supported For Roofers Not Supported Invoicing Supported Job Tracking Supported Payments Supported Quoting Supported Reporting Supported Scheduling Supported Time Tracking Supported Show More Features Electrical Contractor Features Billing & Invoicing Supported Commercial / Industrial Supported Contract Management Supported Customer Database Supported Electronic Signature Supported Mobile Access Supported Quotes / Estimates Supported Scheduling Supported Time Tracking Supported Work Order Management Supported HVAC Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Maintenance Scheduling Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Locksmith Features Billing & Invoicing Supported CRM Not Supported Dispatch Management Supported GPS Tracking Supported Inventory Management Supported Mobile Access Supported Payment Processing Supported Scheduling Supported Work Order Management Supported Plumbing Features Billing & Invoicing Supported Customer Database Supported Dispatch Management Supported Inventory Control Supported Job Management Supported Mobile Access Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported Service Dispatch Features Billing & Invoicing Supported Call Center Management Supported Contract Management Supported Customer Database Supported Inventory Control Supported Job Management Supported Job Tracking Supported Mobile Access Supported Routing Supported Scheduling Supported Self Service Portal Not Supported Service History Tracking Supported Technician Management Supported Work Order Management Supported	ServiceMonster: Field Service Management Features Billing & Invoicing Supported Contact Database Supported Contract Management Not Supported Customer Database Supported Dispatch Management Supported Electronic Signature Supported Inventory Management Supported Mobile Access Supported Payment Collection in the Field Supported Quotes / Estimates Supported Routing Supported Scheduling Supported Service History Tracking Supported Time Clock Supported Work Order Management Supported
FieldEdge: Integrations Asset Integrity Hub (AIH) Supported FittleBug Not Supported Hatch Not Supported NationBuilder Supported Nearby Now Supported Nexa Supported NiceJob Not Supported QuickBooks Online Supported QuickBooks Online Advanced Supported Quickwork Not Supported Sage Intacct Supported Scout AI Supported Twilio Supported pulseM Supported Show More Integrations View All 10 Integrations	ServiceMonster: Integrations Asset Integrity Hub (AIH) Not Supported FittleBug Supported Hatch Supported NationBuilder Not Supported Nearby Now Not Supported Nexa Not Supported NiceJob Supported QuickBooks Online Not Supported QuickBooks Online Advanced Not Supported Quickwork Supported Sage Intacct Not Supported Scout AI Not Supported Twilio Not Supported pulseM Not Supported Show More Integrations View All 4 Integrations
FieldEdge: Claim FieldEdge and update features and information Claim FieldEdge and update features and information	ServiceMonster: Claim ServiceMonster and update features and information Claim ServiceMonster and update features and information