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About

Field Ascend is a field service management software platform that centralizes and automates core field operations for service-based businesses such as HVAC, plumbing, electrical, lift/elevator maintenance, facilities management, and 20+ other industries by combining job scheduling, work order tracking, dispatch automation, CRM, and customer/self-service portals into one cloud-accessible system. It provides intelligent job scheduling and auto-assignment that matches work to engineer skills and location, real-time engineer tracking with GPS, timesheet management with GPS auto-audit, and a native offline-first mobile app that lets field engineers view and update jobs, capture photos, collect digital signatures, complete checklists, and log equipment status even without signal. It supports automated preventive maintenance schedules, route optimization, reporting and analytics dashboards, and features like purchase orders, stock and materials tracking, CRM, and site.

About

Plumber Secretary is an AI receptionist platform built specifically for plumbing businesses. It helps plumbing companies manage incoming customer calls without requiring an employee or owner to stop field work every time the phone rings. The system can handle initial customer conversations, capture service information, schedule appointments, and support after-hours call handling. Plumber Secretary is designed for real plumbing scenarios such as: - active leaks - clogged drains - water-heater problems - toilet issues - burst pipes - fixture repairs - emergency calls - routine service requests By collecting job information before dispatch, the platform can also help plumbing companies create more organized scheduling and service workflows.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service businesses and service operations teams requiring a solution to automate scheduling, dispatch, mobile work execution, maintenance planning and customer communication

Audience

Plumbing contractors, Residential plumbing businesses, Service plumbers, Emergency plumbing companies, Plumbing dispatch teams, Small plumbing shops, Midsize plumbing companies

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

$13.53 per month
Free Version
Free Trial

Pricing

$95/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Field Ascend
United States
field-ascend.com

Company Information

Plumber Secretary
Founded: 2026
United States
plumbersecretary.com

Alternatives

Alternatives

AKUA

AKUA

AGIT
QuickPlumb

QuickPlumb

Epiphany Software
FieldEdge

FieldEdge

Xplor

Categories

Categories

Plumbing Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Electrical Contractor Features

Billing & Invoicing
Commercial / Industrial
Contract Management
Customer Database
Electronic Signature
Mobile Access
Quotes / Estimates
Scheduling
Time Tracking
Work Order Management

Field Service Management Features

Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management

HVAC Features

Billing & Invoicing
Customer Database
Dispatch Management
Inventory Control
Job Management
Maintenance Scheduling
Mobile Access
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Technician Management
Work Order Management

Integrations

Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero

Integrations

Google Sheets
Microsoft Excel
QuickBooks Online
Sage 100
Xero
Claim Field Ascend and update features and information
Claim Field Ascend and update features and information
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Claim Plumber Secretary and update features and information