FeedierAlkaweb
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Related Products
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About
Who likes to take a survey? No one.
Feedier is a new innovative platform to collect valuable Feedback. Stay leader, turn feedback into growth leverage by making data-driven decisions to improve your services and products.
Innovative forms:
Deploy innovative forms in minutes with a unique model: S.I.R.A. Measure Satisfaction, collect valuable Insights, Reward to create loyalty, and finally push an Action to create engagement.
Get more responses:
Push highly targeted and unique feedback requests that not only deliver a much better and quicker experience but also incentivize your participants to give their opinion.
Empower your data:
Feedier act as data-hub. Link cross-data from your applications and services to the feedback you collect. Segment the data you require. Go one step further with sentiment analysis, thanks to machine learning analysis.
A collaborative platform to infuse actions:
Assign feedback in your teams, engage your participants, export your data and run
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About
Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
Collect inputs from consumers while perfectly balancing between top user experience and the need to have as much relevant data as possible.
Howazit business logic engine enables advance customizations capabilities through the entire customer journey.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Businesses of all sizes
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Audience
We help customer experience managers, customer service and marketers achieve their goals with CX tools and best practices.
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Support
Phone Support
Not Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$30.00/user/month
Free Version
Supported
Free Trial
Not Supported
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Pricing
$150/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Supported
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Company InformationAlkaweb
Founded: 2018
France
feedier.com
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Company InformationHowazit
Founded: 2013
Israel
www.howazit.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Engagement Features
Analytics
Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Supported
Gamification
Supported
Live Chat
Not Supported
Video Content
Not Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Satisfaction Features
360 Degree Feedback
Supported
Analytics
Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Supported
Survey Management
Supported
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Customer Engagement Features
Analytics
Supported
Churn Management
Supported
Communication Management
Supported
Community Management
Not Supported
Content Syndication
Supported
Feedback Collection
Supported
Gamification
Not Supported
Live Chat
Supported
Video Content
Supported
Survey Features
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Paper Survey
Not Supported
Question Branching
Supported
Question Library
Supported
Site Intercept Survey
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Customer Experience Features
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Not Supported
Survey Management
Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Live Chat Features
Canned Responses
Supported
Customizable Branding
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Supported
Screen Sharing
Supported
Third Party Integration
Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Supported
Reputation Management Features
Campaign Management
Not Supported
Gamification
Not Supported
Response Management
Not Supported
Review Generation
Supported
Review Monitoring
Not Supported
Sentiment Analysis
Not Supported
Social Media Metrics
Not Supported
Social Media Monitoring
Not Supported
White Label
Not Supported
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Integrations
Zapier
Supported
Easyflow
Supported
Eloqua
Not Supported
Freebe
Supported
Integrately
Supported
Intercom
Not Supported
Kigo
Not Supported
KonnectzIT
Supported
Mailchimp
Supported
Microsoft Dynamics 365
Not Supported
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Integrations
Zapier
Supported
Easyflow
Not Supported
Eloqua
Supported
Freebe
Not Supported
Integrately
Not Supported
Intercom
Supported
Kigo
Supported
KonnectzIT
Not Supported
Mailchimp
Not Supported
Microsoft Dynamics 365
Supported
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