Inboxful

Inboxful

Bokha
+
+

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About

Fast Reply is a custom keyboard for iPhone that keeps your most-used replies one shortcut or one tap away. Texts, DMs, emails, support replies, and marketplace messages: save a reply once, send it anywhere. Type a short trigger like “omw” or “addr” and it expands into the full message at the cursor, or browse the reply library from the keyboard and tap without leaving the current app. Fill-in-the-blank variables such as {name} and {date} make one template reusable in every conversation. It also includes on-device AI rewriting on supported iPhones, nested folders, attachments, smart collections, iCloud sync, and private folder sharing. The keyboard and existing replies are free to use, plus five replies users create. Pro unlocks unlimited replies, trigger expansion, variables, AI Assist, attachments, and sync.

About

Inboxful is an Arabic- and English-language CRM for customer service teams in Egypt and the Gulf, available in desktop, tablet and mobile browsers. It brings customer conversations, history, cases and callbacks into one workspace, with one responsible agent per conversation. Optional connections include WhatsApp, Facebook, Instagram, Telegram, email, website chat and SMS, subject to scope, setup and approvals; SMS requires provider integration and testing. Teams can use reply shortcuts, saved views, quality scoring, customer surveys, reports and Excel or CSV exports. The AI assistant summarizes conversations and drafts replies for human review and sending; a chatbot can use approved answers with optional automatic replies. Configured read-only ERP lookups bring customer and order information beside conversations. In-app hotline calling requires configuration and trial calls at the customer site. Role-based access, branding and in-app guides support daily work.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Realtors, photographers, online sellers, property managers, contractors, freelancers, and customer-support teams that repeatedly answer the same questions on iPhone or iPad.

Audience

Customer service teams in Egypt and the Gulf managing Arabic and English enquiries across social messaging channels.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

Free; Pro from $2.99/month
Free Version Supported
Free Trial Supported

Pricing

$100 per month
Outside Egypt: Team USD 100 monthly and USD 400 setup; Professional USD 200 monthly and USD 800 setup; Contact Center USD 300 monthly and USD 1200 setup. Egyptian pricing is quoted separately.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Fast Reply
Founded: 2023
United States
fastreplyapp.com

Company Information

Bokha
Egypt
inboxful.net

Alternatives

Alternatives

TypeAce

TypeAce

Toh Kar Le
Acti

Acti

Xyzer Technology Limited

Categories

Keyboard Supported
Text Expanders Supported

Categories

Customer Service Supported

Customer Service Features

Alerts / Escalation Not Supported
Appointment Management Not Supported
Call Center Management Supported
Email Management Not Supported
Knowledge Base Not Supported
Live Chat Not Supported
Performance Metrics Supported
Queue Management Not Supported
Self Service Portal Not Supported
Social Media Integration Supported
Surveys & Feedback Supported
Virtual Assistant Supported
Workflow Management Not Supported

Integrations

Facebook Messenger Not Supported
Instagram Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
Instagram Supported
WhatsApp Supported
Claim Fast Reply and update features and information
Claim Fast Reply and update features and information
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Claim Inboxful and update features and information