InsightSofaROUCEK Group
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Related Products
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About
NPS® by FanExam is the best way to consistently measure customer satisfaction and collect actionable feedback on your site. FanExam will automatically survey your customers and create reports based on their scores and responses. We keep track of who was surveyed and make sure your customers are heard. FanExam uses NPS to ask your visitors the right question at the right time – when the visitor is actually interacting with your website. This is the best way to listen to your customers. Once FanExam is installed on your website, you will have a direct channel to customer feedback 24/7 – in a systematic manner.
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About
Czech product for collecting, evaluating and managing customer experience. For over 11 years, it has helped companies around the world manage their customer satisfaction. It fully complies with GDPR and complies with the ISO27001 standard. Professional solutions for the customer experience, working with it and improving the products and services of companies. It takes place automatically, in the form of online inquiries. Measuring experience using kiosks located in the premises. Get experience from people you don't have contact with. Easily and very quickly reveal the experience and opinions of customers about your activities. Results usually within 14 days of entering. By recognizing a dissatisfied customer in real time , you respond before moving on to the competition. The control system ensures that all dissatisfied customers are actually dealing.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
Brands that want an NPS tool to measure customer satisfaction
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Audience
Companies looking for a Customer Satisfaction solution
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
$29 per month
Free Version
Free Trial
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Pricing
$89 per user per month
Free Version
Free Trial
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Reviews/
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Reviews/
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFanExam
Founded: 2014
Netherlands
fanexam.com
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Company InformationROUCEK Group
Founded: 2013
Czech Republic
www.insightsofa.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Customer Satisfaction Features
360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management
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Integrations
No info available.
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Integrations
No info available.
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