Falkon SMSFalkon Systems
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call-recording.comCall Observe LLC
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Related Products
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About
Falkon SMS is a compliance-first business texting platform that text-enables your existing landline, VoIP, toll-free, or Microsoft Teams number - no hardware changes, no number porting. Built for regulated industries: HIPAA-compliant with signed BAA (Pro plan), SOC 2 Type I certified, FINRA/SEC archiving, and 10DLC registration fully managed by the Falkon team.
Features include two-way texting, shared inbox with conversation assignment and statuses (Open, In Progress, Follow-up, Resolved, Closed), starred follow-up flagging, group broadcast to 2,000 contacts, scheduled messaging with Excel bulk import, MMS, Secure Chat, secure file sharing, custom contact attributes, and the Falkon AI Engine trained on your own SOPs. Three-tier access: User, Manager, and Organisation Admin.
Integrations: Microsoft Teams, Cisco Webex, Clio, Chrome Extension. Available on web, desktop, iOS, Android, Teams, and Webex. Free trial - no credit card required.
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About
call-recording.com is a Cisco CUCM and Cisco WebEx Call recording solution for Call compliance and message history. Deploy the thin, zero-config stateless container on your hypervisor of choice or container platform, calls are then journaled (i.e. reliably and fault tolerant) to the call-recording SaaS backend service for review, End to End encrypted, Easy setup wizard that configures all necessary settings on Cisco CUCM, simple two click integration with Cisco WebEx and Cisco WebEx calling for Message history and call recording. Unlimited storage of call recordings and message history. Our competitive advantage is our ease of self-service setup and set and forget. Sign up now instantly for a 30 day trial, no "request a demo", no credit card required because we know once you have trialed our solution it will be clear we are vastly superior to the competition.
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Platforms Supported
Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook
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Audience
We serve small to mid-size businesses in different industries such as restaurants, pharmacies, healthcare, real-estate companies, insurance companies, staffing and recruitment agencies, etc.
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Audience
Call Centers, Financial services companies who have legal obligations for call recording retention, HR, Health care providers with HIPPA obligations
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Support
Phone Support
24/7 Live Support
Online
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Support
Phone Support
24/7 Live Support
Online
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API
Offers API
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API
Offers API
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Screenshots and Videos |
Screenshots and VideosNo images available
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Pricing
$14.99
Free Version
Free Trial
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Pricing
$4/month
Free Version
Free Trial
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Reviews/
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Reviews/
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Pros & Cons from Real UsersPros
Cons
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Training
Documentation
Webinars
Live Online
In Person
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Training
Documentation
Webinars
Live Online
In Person
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Company InformationFalkon Systems
Founded: 2021
United States
www.falkonsms.com
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Company InformationCall Observe LLC
Founded: 2026
United States
call-recording.com
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Categories |
Categories |
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SMS Marketing Features
2-Way Messaging
Artificial Intelligence
Contact Management
Mass Texting
Message Personalization
MMS
Mobile Coupons
Mobile Keywords
Polls / Voting
Reporting/Analytics
Scheduled Messaging
Shortcodes
Text-to-Win
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Integrations
Cisco Webex
Cisco Unified Communications Manager
Clio
Microsoft Teams
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Integrations
Cisco Webex
Cisco Unified Communications Manager
Clio
Microsoft Teams
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