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About

Factry Historian is the world’s go-to open platform to collect, integrate, and visualise industrial process data. By empowering people and teams with data-driven insights, it drives continuous improvement and innovation. Factry’s software integrates real-time data from any source across multiple sites, offering a comprehensive view of operations. It blends seamlessly into your existing setup, making data analysis frictionless, visual, and engaging. Whether it is through customisable dashboards, a built-in event module, or integration with other tools, Factry Historian delivers the insights you need to reduce downtime, cut costs, and radically enhance your plant’s performance. Key features: -Automated data collection & analysis -Real-time operational insights -Customisable dashboards -Advanced root-cause analysis -Cross-site performance comparison -Scalable data management -Integrate AI & ML applications -Event detection & analysis -Legacy & Modern protocol support

About

All-in-One User Feedback Software for Digital Channels. Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email). Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana. +Customisable feedback forms +Real-time statistics +API integrations +Various CX metrics +Text analytics +Advanced reporting capabilities Pricing for Mopinion starts at $35 (USD)/month.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Organizations looking for an open data management platform

Audience

Companies that have a digital presence and want to listen, collect, and act on customer feedback

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

$229/month
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Factry
Founded: 2016
Belgium
www.factry.io/historian/

Company Information

Mopinion
Founded: 2013
Netherlands
www.mopinionlabs.com

Alternatives

Alternatives

Hello Customer

Hello Customer

Insider Metrics
FactoryTalk Historian

FactoryTalk Historian

Rockwell Automation
X-Force Historian

X-Force Historian

SSM InfoTech Solutions
Delighted

Delighted

Qualtrics

Categories

Categories

Customer Experience Features

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Customer Feedback Features

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction Features

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

Marketing Analytics Features

A/B Testing
Campaign Management
Channel Attribution
Customer Journey Mapping
Dashboard
Performance Metrics
Predictive Analytics
ROI Tracking
Social Media Metrics
Website Analytics

Survey Features

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Integrations

Adobe Marketo Engage
Asana
Basecamp
Contentsquare
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Lightspeed eCommerce
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
VWO Testing
WordPress
Zapier
Zendesk

Integrations

Adobe Marketo Engage
Asana
Basecamp
Contentsquare
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Intercom
Jira
Lightspeed eCommerce
Optimizely One
Progress Sitefinity
Salesforce
Salesforce Agentforce Service
Slack
Trello
VWO Testing
WordPress
Zapier
Zendesk
Claim Factry Historian and update features and information
Claim Factry Historian and update features and information
Claim Mopinion and update features and information
Claim Mopinion and update features and information