NextGen FSMOverIT
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Related Products
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About
FIESA is a robust and intelligent field service automation software powered by Microsoft Dynamics 365, designed to streamline every aspect of field operations. It automates work order management, technician scheduling, dispatching, and real-time customer communication. With over 15 years of software craftsmanship, FIESA enhances workforce productivity, reduces operational costs, and improves service delivery in the field service industry. It offers AI and IoT-enabled predictive maintenance, integration with WhatsApp for swift technician updates, and cross-platform access across desktop, tablet, and mobile devices. FIESA includes features such as contract management, inventory capabilities, comprehensive work order and asset management, and analytics and reporting tools. It's a dedicated technician-only app that ensures field technicians stay connected, enhancing service efficiency and enabling real-time workforce management.
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About
The OverIT NextGen Platform is a field service management (FSM) software solution designed to digitize and optimize mission-critical operations for industries that manage linear assets such as utilities, energy providers, telecommunications, oil & gas, and transportation networks, offering integrated modules for field service management, field collaboration, and geographic information system capabilities that unify back-office planning with frontline execution in a single platform. It supports advanced scheduling and smart dispatching with machine learning-driven optimization, mobile workforce management with offline capabilities, robust GIS for real-time geospatial data access and decision-making, and operational asset maintenance, including predictive and IoT-driven workflows, reducing inefficiencies in field work and improving first-time fix rates.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Audience
Field service businesses in need of a tool to automate and optimize their operations and enhance productivity
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Audience
Operations and field service managers in utilities, energy, oil and gas, telco, and transportation who need a digital platform to plan, coordinate, and optimize mission-critical field operations
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Support
Phone Support
Supported
24/7 Live Support
Not Supported
Online
Supported
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Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Not Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Reviews/
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Reviews/
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Training
Documentation
Supported
Webinars
Not Supported
Live Online
Supported
In Person
Not Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationFIESA
United States
fiesa.app/
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Company InformationOverIT
Founded: 2000
Italy
www.overit.ai/platform/
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Categories |
Categories |
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Integrations
Microsoft Dynamics 365
Not Supported
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