NextGen FSM

NextGen FSM

OverIT
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About

FIESA is a robust and intelligent field service automation software powered by Microsoft Dynamics 365, designed to streamline every aspect of field operations. It automates work order management, technician scheduling, dispatching, and real-time customer communication. With over 15 years of software craftsmanship, FIESA enhances workforce productivity, reduces operational costs, and improves service delivery in the field service industry. It offers AI and IoT-enabled predictive maintenance, integration with WhatsApp for swift technician updates, and cross-platform access across desktop, tablet, and mobile devices. FIESA includes features such as contract management, inventory capabilities, comprehensive work order and asset management, and analytics and reporting tools. It's a dedicated technician-only app that ensures field technicians stay connected, enhancing service efficiency and enabling real-time workforce management.

About

The OverIT NextGen Platform is a field service management (FSM) software solution designed to digitize and optimize mission-critical operations for industries that manage linear assets such as utilities, energy providers, telecommunications, oil & gas, and transportation networks, offering integrated modules for field service management, field collaboration, and geographic information system capabilities that unify back-office planning with frontline execution in a single platform. It supports advanced scheduling and smart dispatching with machine learning-driven optimization, mobile workforce management with offline capabilities, robust GIS for real-time geospatial data access and decision-making, and operational asset maintenance, including predictive and IoT-driven workflows, reducing inefficiencies in field work and improving first-time fix rates.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Field service businesses in need of a tool to automate and optimize their operations and enhance productivity

Audience

Operations and field service managers in utilities, energy, oil and gas, telco, and transportation who need a digital platform to plan, coordinate, and optimize mission-critical field operations

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

FIESA
United States
fiesa.app/

Company Information

OverIT
Founded: 2000
Italy
www.overit.ai/platform/

Alternatives

ExpandIT

ExpandIT

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Alternatives

ServiceWarrior

ServiceWarrior

DesertMicro
Insight Field

Insight Field

Innologica

Categories

Categories

Integrations

Microsoft Dynamics 365

Integrations

Microsoft Dynamics 365
Claim FIESA and update features and information
Claim FIESA and update features and information
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