fcase

fcase

fraud.com
+
+

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About

Too often, financial institutions face the challenge of siloed anti-fraud systems and operations with little-to-no cross-functional or departmental communication. For fraud prevention to be effective in delivering the perfect balance between fraud prevention and customer experience, the enterprise must be connected and working in harmony via one final orchestration layer that connects and manages your point systems, such as anti-fraud. fcase is the method of connecting fraud tools and related systems via one single, closing the gaps between anti-fraud, cyber, customer services and beyond. The combined central fraud layer streamlines fraud operations, powers fraud automation, manages the customer journey and improves fraud prevention effectiveness. fcase includes: - Journey-time orchestration - OmniChannel Case Management - Threat-centric cases - Centralised reporting To learn more or would like to see how we benefit fraud operations, please reach out at fraud.com

About

Every Marketer Can Be A PRO. Factoreal is an All-in-One Omnichannel Customer Engagement Platform. Why Go Factoreal? Simplicity. Factoreal is built for the marketer and nothing gets technical. Marketers can build interesting and unique journeys through a conversation-like DIY tool. Omni-channel. We will be present at every customer touchpoint across all online channels – be it Email, social, chat apps or traditional messaging. Insights. The complexity of marketing automation gets more difficult with reports and data. Factoreal focuses on insights that are simple, relevant, precise and actionable. How it Works. Build the foundation by feeding the contacts. Refine your audience for better targeting. Orchestrate customer journeys in no time through conversations. Keep an eye on your costs through Wallet. All that you need: Journey Automation. Build journeys like the way you see. Orchestrate and automate seamless customer experiences across every customer touch point.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Banking, insurance, and financial services seeking a solution to manage fraud operations (i.e. Collective Response)

Audience

Businesses looking for an all-in-one customer engagement platform

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

Annual Subscription Fee
Free Version Not Supported
Free Trial Supported

Pricing

$89 per user, per month
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported

Company Information

fraud.com
Founded: 2022
United Kingdom
www.fraud.com/products/fcase-fraud-orchestration

Company Information

Factoreal
Founded: 2019
United States
www.factoreal.com

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Categories

Categories

Fraud Detection Features

Access Security Management Supported
Check Fraud Monitoring Supported
Custom Fraud Parameters Supported
For Banking Supported
For Crypto Not Supported
For eCommerce Not Supported
For Insurance Industry Supported
Internal Fraud Monitoring Supported
Investigator Notes Supported
Pattern Recognition Supported
Transaction Approval Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

Integrations

Amazon EC2 Supported
Amazon Web Services (AWS) Supported
Shopify Not Supported
Udentify Supported
aiReflex Supported

Integrations

Amazon EC2 Not Supported
Amazon Web Services (AWS) Not Supported
Shopify Supported
Udentify Not Supported
aiReflex Not Supported
Claim fcase and update features and information
Claim fcase and update features and information
Claim Factoreal and update features and information
Claim Factoreal and update features and information