Exigence vs. Shift Left Comparison


Exigence	Shift Left Recast Software	+	+
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Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. 479 Ratings Visit Website ManageEngine Log360 Detect, investigate, and resolve security incidents and threats using a single, scalable SIEM solution. 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You can also create up to 100 status pages, customize them to match your brand, protect them with a password, and allow subscribers to receive updates. Get notified instantly via email, SMS, voice calls, or integrations with Slack, Zapier, PagerDuty, Splunk On-Call, Telegram, Webhooks, Discord, Mattermost, Pushbullet, Microsoft Teams, Google Chat, Pushover, and more. Mobile push notifications are available through the iOS and Android apps. Other features include maintenance windows, incident tracking with root cause analysis, tags, comments, and filters. Share account with other team members. 880 Ratings Visit Website
About Exigence is providing a command and control center software to manage major incidents. Exigence automates the collaboration among stakeholders within and outside of the organization and structures it around a timeline that records the steps taken to resolve an incident and drives workflows across stakeholders and tools, thus ensuring all stakeholders are working off the same page. The product ties together stakeholders, processes and tools already in use, driving down time to resolution. Customers who have purchased and are using Exigence , have seen a more transparent process, faster onboarding of relevant stakeholders, and a reduced time for the resolution of critical incidents in general. They are using Exigence to address critical incidents, but also for cyber events as well as planned incidents like business continuity testing and software release.	About Shift incident resolution earlier in the support cycle with Shift Left. Enable L1, L2, and field support techs to better view and act on common user and device support issues without leaving the ServiceNow incident form. Significantly increase first-call resolution by removing the need for privileged access to multiple disparate systems, such as Active Directory, Microsoft Configuration Manager, LAPS, MBAM, and more. Instead of escalating issues beyond the support desk, Shift Left gives your help desk team the capability to reset user passwords, unlock accounts, view logged-in devices, and many more actions. Diagnose and resolve significantly more tickets on the first call, without leaving the incident form in ServiceNow. See troubleshooting steps already completed for an incident, saving time on duplicate work.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Not Supported Android Supported Chromebook Not Supported	Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported
Audience Major Incident Management, Critical Incident Management, Business Continuity Teams, Customer Support	Audience Companies looking for a platform to increase first call resolution
Support Phone Support Supported 24/7 Live Support Supported Online Supported	Support Phone Support Not Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing No information available. Free Version Not Supported Free Trial Supported	Pricing No information available. Free Version Not Supported Free Trial Not Supported
Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software	Reviews/Ratings Overall 0.0 / 5 ease 0.0 / 5 features 0.0 / 5 design 0.0 / 5 support 0.0 / 5 This software hasn't been reviewed yet. Be the first to provide a review: Review this Software

Training Documentation Not Supported Webinars Not Supported Live Online Supported In Person Not Supported	Training Documentation Not Supported Webinars Not Supported Live Online Not Supported In Person Not Supported
Company Information Exigence Founded: 2015 Israel www.exigence.io	Company Information Recast Software store.servicenow.com/sn_appstore_store.do#!/store/application/465cce152feb00102b88bac62799b621
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Categories Audit Supported Business Continuity Supported Computer Security Supported Cybersecurity Supported Incident Management Supported IT Service Supported Productivity Supported	Categories IT Service Supported
IT Service Features Contract Management Not Supported Incident Management Supported IT Asset Management Not Supported Knowledge Management Supported Release Management Not Supported Self Service Portal Not Supported Service Catalog Not Supported Service Reporting Not Supported Ticket Management Supported Show More Features Audit Features Alerts / Notifications Not Supported Audit Planning Not Supported Compliance Management Supported Dashboard Supported Exceptions Management Not Supported Forms Management Not Supported Issue Management Not Supported Mobile Access Not Supported Multi-Year Planning Not Supported Risk Assessment Not Supported Workflow Management Supported Business Continuity Features Backup Log Not Supported Backup Scheduling Supported Compression Not Supported Continuous Backup Not Supported Encryption Not Supported Incremental Backup Not Supported Local Server Options Not Supported Multiple System Support Not Supported Remote Server Options Not Supported Secure Data Storage Not Supported Web Access / Restoration Not Supported Computer Security Features Anti Spam Not Supported Antivirus Not Supported Audit Trail Supported Compliance Management Supported Database Security Audit Not Supported File Access Control Not Supported Financial Data Protection Not Supported Maintenance Scheduling Not Supported Real Time Monitoring Not Supported Security Event Log Not Supported Virus Definition Update Not Supported Vulnerability Protection Not Supported Cybersecurity Features AI / Machine Learning Supported Behavioral Analytics Not Supported Endpoint Management Not Supported Incident Management Supported IOC Verification Not Supported Tokenization Not Supported Vulnerability Scanning Not Supported Whitelisting / Blacklisting Not Supported Incident Management Features Audit Trail Supported Corrective Actions (CAPA) Supported Disaster Recovery Supported Incident Reporting Supported IT Incident Management Not Supported OSHA Compliance Not Supported Root-Cause Diagnosis Supported Safety Management Supported Task Management Supported Ticket Management Supported Productivity Features Collaboration Supported Database Creation Not Supported Document Creation Not Supported File Sharing Not Supported Notes Management Not Supported Office Suite Not Supported Presentation Tools Not Supported Project Management Supported Task Management Supported Team Chat Supported
Integrations 7-Zip Not Supported Active Directory Not Supported BlueJeans Supported Cisco Webex Supported Datadog Supported Jira Service Management Supported Lifesize Supported Microsoft Edge Not Supported Microsoft Entra ID Supported Microsoft Teams Supported New Relic Supported Okta Supported PagerDuty Supported ServiceNow Not Supported ServiceNow Customer Service Management Supported Skype Supported Slack Supported Splunk On-Call Supported Twilio Supported Zoom Supported Show More Integrations View All 16 Integrations	Integrations 7-Zip Supported Active Directory Supported BlueJeans Not Supported Cisco Webex Not Supported Datadog Not Supported Jira Service Management Not Supported Lifesize Not Supported Microsoft Edge Supported Microsoft Entra ID Not Supported Microsoft Teams Not Supported New Relic Not Supported Okta Not Supported PagerDuty Not Supported ServiceNow Supported ServiceNow Customer Service Management Not Supported Skype Not Supported Slack Not Supported Splunk On-Call Not Supported Twilio Not Supported Zoom Not Supported Show More Integrations View All 4 Integrations
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