Excellent

Excellent

Excellent AI LLC
msg2ai

msg2ai

Msg2.ai
+
+

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About

Excellent is a web-based operations platform for high-end restaurant groups, combining event sales and service with staff training, marketing, and investor reporting. Excellent Events supports lead capture, proposals, electronic contracts, online deposits, banquet event orders, calendars for spaces and holds, menus and packages, guest portals, and multi-location reporting. Excellent Craft provides staff courses, graded assessments, certifications, and a document wallet for compliance records. Excellent Marketing drafts social posts and guest emails based on group event information for human review before sending. Excellent Partner supports financial pro formas and investor updates using company data. It links locations and guest records and supports English and Spanish on phones and desktops. AI-generated communications require human approval before distribution.

About

msg2ai is an AI messaging software portfolio for hotels, vacation rentals, and events, with AI Ambassador as its guest- and attendee-facing assistant. It responds to routine questions and service requests over SMS, WhatsApp, and RCS, including property information, check-in guidance, concierge requests, event schedules, and real-time updates. Guests can communicate in their preferred language, while staff can oversee conversations and handle requests that need human attention. The platform supports integrations with hospitality property-management systems and can automate guest communications across a stay or event lifecycle. Teams can configure messaging workflows for their properties or events, answer common questions, share updates, and route requests to appropriate staff. msg2ai also presents additional tools for communication operations, including separate products for message documentation and AI-enabled event support.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

High-end restaurant groups.

Audience

Event organizers, event planners, hotel owners, and property owners.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Supported

API

Offers API Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Version Not Supported
Free Trial Supported

Pricing

$9.99/month
SMS Starter costs $9.99/month for 250 messages and includes SMS and WhatsApp support. It also includes AI-powered guest responses, broadcast messaging, chat history, analytics, sentiment analysis, and email support. The Expert plan has custom pricing.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Excellent AI LLC
Founded: 2026
United States
beexcellent.ai

Company Information

Msg2.ai
Founded: 2020
United States
www.msg2.ai/

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Categories

Event Management Supported

Categories

Guest Messaging Supported

Integrations

Claude Supported
Guesty Not Supported
Hostaway Not Supported
Hostfully Not Supported
Instagram Supported
Mews Not Supported
Model Context Protocol (MCP) Supported
Protel Cloud PMS Not Supported
Stripe Supported
apaleo Not Supported

Integrations

Claude Not Supported
Guesty Supported
Hostaway Supported
Hostfully Supported
Instagram Not Supported
Mews Supported
Model Context Protocol (MCP) Not Supported
Protel Cloud PMS Supported
Stripe Not Supported
apaleo Supported
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Claim Excellent and update features and information
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Claim msg2ai and update features and information