Excellent

Excellent

Excellent AI LLC
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+

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About

Excellent is a web-based operations platform for high-end restaurant groups, combining event sales and service with staff training, marketing, and investor reporting. Excellent Events supports lead capture, proposals, electronic contracts, online deposits, banquet event orders, calendars for spaces and holds, menus and packages, guest portals, and multi-location reporting. Excellent Craft provides staff courses, graded assessments, certifications, and a document wallet for compliance records. Excellent Marketing drafts social posts and guest emails based on group event information for human review before sending. Excellent Partner supports financial pro formas and investor updates using company data. It links locations and guest records and supports English and Spanish on phones and desktops. AI-generated communications require human approval before distribution.

About

Working with over 2,700 properties, management groups, and brands, Kipsu's solution gives hotels an organized and intuitive way to communicate with guests via messaging. Team members can delegate, prioritize, and respond to guest messages from a unified inbox on any device. Research shows that guests are not impressed by chatbots. Kipsu's singular focus is to facilitate real human interaction between staff and guests, avoiding unnecessary blunders caused by automated messaging and chatbots. Kipsu elevates service professionals to the center of the guest experience. Digital messaging reduces guest anxiety to speak up about their stay while providing an easy way to contact you before, during, and after their stay. Kipsu helps route front desk calls and traffic toward messaging, allowing staff to better prioritize and delegate guest requests.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

High-end restaurant groups.

Audience

Guest Messaging platform for hotels wanting to catch actionable feedback, boost satisfaction, and delight guests

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$360/location/month
Monthly billing is $360 per location per month; annual billing is $3,600 per location per year ($300/month equivalent, billed yearly). All users are included, with no setup or per-user fees.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Excellent AI LLC
Founded: 2026
United States
beexcellent.ai

Company Information

Kipsu
Founded: 2010
United States
kipsu.com/hospitality/

Alternatives

Alternatives

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MyVenueHQ

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RH Seating Studio

RH Seating

Categories

Event Management Supported

Categories

Guest Messaging Supported

Integrations

Claude Supported
Instagram Supported
Model Context Protocol (MCP) Supported
OpenKey Not Supported
Stripe Supported

Integrations

Claude Not Supported
Instagram Not Supported
Model Context Protocol (MCP) Not Supported
OpenKey Supported
Stripe Not Supported
Claim Excellent and update features and information
Claim Excellent and update features and information
Claim Kipsu and update features and information
Claim Kipsu and update features and information