Everhelp Graia

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Everhelp:

About

Everhelp is an AI-powered customer support outsourcing ecosystem that assembles custom setups to meet each client's specific targets. Our automation resolves up to 85% of routine requests, with coverage in 90+ languages via AI (30+ with human agents) and first response as fast as 15 seconds. Founded in 2021, Everhelp is a fast-growing support provider with a top spot on Clutch's Top 100 Fastest-Growing Companies list, having grown to 1,000+ agents across 4 continents. We've supported 125+ clients across industries, from SaaS to eCommerce, logistics, and hospitality, delivering ISO 27001 and PCI DSS-certified, GDPR-compliant services. Results across the client base: a 96% service quality score, 83%+ average CSAT, and 76% first contact resolution. This performance has earned us 8 industry awards, including 2026 Outsource Partner of the Year (Business Intelligence Group) and a Silver Stevie® Award for Best Use of Technology in Customer Service.
Graia:

About

Graia is an AI-enhanced customer experience platform built to power empathetic, intelligent conversations across voice, chat, email, and more. It combines agentic AI, a unified CCaaS (Contact Center as a Service) solution, and engagement tools in a single system designed to be both human-centred and high performing. The system supports over 100 languages, real-time understanding of sentiment, intent, and context to make interactions feel natural and responsive, and provides dashboards and analytics for tracking customer sentiment, trends, resolution speeds, and CSAT improvements. It emphasizes modular architecture, letting organizations deploy only the components needed; offers enterprise security (ISO-27001, GDPR compliance, end-to-end encryption), global infrastructure (99.99% uptime, data centers across multiple continents); and combines AI automation (for routine tasks) with human agents for more complex issues.
Everhelp:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Graia:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Everhelp:

Audience

Organizations looking for a powerful Customer service solution
Graia:

Audience

Enterprises or customer service/contact center teams looking for a solution to automate routine interactions, improve agent efficiency, and elevate customer satisfaction across channels
Everhelp:

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported
Graia:

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported
Everhelp:

API

Offers API Not Supported
Graia:

API

Offers API Not Supported
Everhelp:

Screenshots and Videos

No images available
Graia:

Screenshots and Videos

Everhelp:

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported
Graia:

Pricing

€49 per month
Free Version Not Supported
Free Trial Not Supported
Everhelp:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Graia:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Everhelp:

Training

Documentation Not Supported
Webinars Supported
Live Online Supported
In Person Not Supported
Graia:

Training

Documentation Supported
Webinars Not Supported
Live Online Supported
In Person Supported
Everhelp:

Company Information

Everhelp
Founded: 2021
Poland
www.ever-help.com
Graia:

Company Information

Graia
Founded: 2019
United Kingdom
www.graia.ai/
Everhelp:

Alternatives

Graia:

Alternatives

Talkdesk

Talkdesk

4.5 out of 5 stars
Everhelp:
Belkins

Belkins

5.0 out of 5 stars
Graia:
Everhelp:
Graia:
Everhelp:
Graia:
Local Measure Engage

Local Measure Engage

Local Measure
Everhelp:
Clientshare

Clientshare

5.0 out of 5 stars
Graia:
Windstream Enterprise CCaaS

Windstream Enterprise CCaaS

Windstream Enterprise
Everhelp:

Categories

Customer Service Supported
Graia:

Categories

Everhelp:

Integrations

No info available.
Graia:

Integrations

No info available.
Everhelp:
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Claim Everhelp and update features and information
Graia:
Claim Graia and update features and information
Claim Graia and update features and information