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About

Event Pro Suite (EPS) is an all-in-one business platform for event professionals. It brings client and event management, proposals, contracts, payments, scheduling, marketing, and automation into one connected workspace. Planners can use the platform to handle client inquiries, organize event details and tasks, manage agreements and invoices, book consultations, and coordinate communications through CRM, calendar, email, and SMS tools. Features also include websites and landing pages, forms, social media scheduling, reporting, and AI-assisted lead capture and follow-up. Event Pro Suite is designed for corporate planners, nonprofit and fundraising teams, conference organizers, event agencies, and independent planners who want to manage business operations and client workflows in one place.

About

Helm powers thousands of events around the world. Whether you’re a small planner or an industry leader, we provide you with reliable cash flow, industry-leading features and outstanding support for every single one of our planners. We were planners, just like you, that scaled our events but always found a need for a platform that delivered flexibility, and that was human-centric. Helm has tools created from the demands of planners, like you, to help transform your events. Large event or small, local or global, startup or industry leader, we've worked with a wide variety of planners. Hear what planners have to say about our platform and customer service. Easy-to-understand setup and industry-leading support while creating your event. Manage events, memberships, event branding, integrations and your payout schedule. Promote your events with featured listings, sales tracking, website and email integration.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Event planners and event professionals: corporate event planners, nonprofits and fundraising professionals, conference organizers, event agencies, and independent planners.

Audience

Event platform built for planners wanting to create, manage, promote and sell their event tickets

Support

Phone Support Not Supported
24/7 Live Support Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

Pricing

$97/month
Essential is $97/month for 1–2 team members; Complete is $197/month for 3–5; Grow is $297/month for 6–10. Month-to-month and annual billing are available. Each plan includes a 14-day free trial.
Free Version Not Supported
Free Trial Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 1.0 / 5
ease 1.0 / 5
features 1.0 / 5
design 1.0 / 5
support 1.0 / 5

Pros & Cons from Real Users

Pros

  • None. There have been no pros to using this ticketing system. I wish we'd never started using it. Terrible.
  • On the odd occasion, I was able to connect there didn't seem to be any Pros to using Helm over other ticket providers.

Cons

  • Their customer service is terrible. Their website has now been down for 10 days and they have not once contacted their customers to update them on what is happening. I have to keep chasing them to get updates and all i get are copy and paste emails. We use their membership service and now we have no idea which of our members are up for renewal. We are losing money every day. We've asked them to send us our data, and they have said they would, but they have not. We don't understand how a company who promote themselves as 'global' does not have back ups in place. Terrible. Do not use. I had to put one star for this review but they should have no stars.
  • I have attempted to book tickets on 5 separate occasions this year without luck. Their website suffers time-outs, has server errors, database connection errors, and on and on. Having been trying for the last 4 days to book an event, and it still has database errors. Friends have also had the same bad experiences. I have spoken to the event organisers and they are aware and looking to return to Eventbrite because of the appalling service.

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Event Pro Suite
Founded: 2025
United States
eventprosuite.com

Company Information

Helm Tickets
Founded: 2015
United Kingdom
helmtickets.com

Alternatives

Alternatives

Crowdcore

Crowdcore

CrowdCore
myTRS

myTRS

TRS
TournaKit Pro

TournaKit Pro

TournaKit
Total Party Planner

Total Party Planner

Total Party Planner Software

Categories

Event Management Supported

Categories

Ticketing Supported

Integrations

Cyral Not Supported
KubeGrid Not Supported
Smallstep Not Supported
env0 Not Supported

Integrations

Cyral Supported
KubeGrid Supported
Smallstep Supported
env0 Supported
Claim Event Pro Suite and update features and information
Claim Event Pro Suite and update features and information
Claim Helm Tickets and update features and information
Claim Helm Tickets and update features and information