Zoom PhoneZoom Communications
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About
Get detailed data and real-time reporting. View the number of calls received versus calls answered, as well as average call lengths and total call times. It’s a great tool for assessing productivity and encouraging a healthy work ethic. Hassle-free, reliable and simple to operate. Detailed reports, real-time monitoring, call tracking, and trend data are just a few of the tricks up the sleeve of our TMS. We grow with your business, the system is designed for 3 to 1000+ extensions. Integrate with your own CRM system to create your own digital receptionist and enjoy many more functions that will save your time and resources. 1 extension on 3 different devices. As long as you have internet access, you’ll always be able to stay in touch – allowing you to do better business, anywhere, anytime. We're proud to provide a world-class business phone system that just works. Euphoria is a cloud-based PBX (Private Branch Exchange) telecommunication system.
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About
Zoom Phone is an AI-powered cloud-based business phone system that provides voice calling, messaging, and unified communications through a Voice over Internet Protocol (VoIP) platform. The software enables employees to make and receive business calls from desktop computers, mobile devices, and compatible desk phones. Its calling features include auto receptionists, call queues, call forwarding, voicemail, call recording, SMS, and intelligent call routing. Built-in AI capabilities provide post-call summaries, voicemail transcription, action item extraction, and automated follow-up assistance. Zoom Phone also supports an optional AI receptionist that answers customer inquiries, schedules appointments, and transfers calls to appropriate employees. The platform integrates with Zoom Meetings, Zoom Chat, Salesforce, Microsoft, Google, and other business applications while providing centralized administration and call analytics.
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Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Platforms Supported
Windows
Supported
Mac
Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Supported
iPad
Supported
Android
Supported
Chromebook
Not Supported
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Audience
Companies and sales departments looking for a software solution to improve their communication processes
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Audience
Small and medium-sized businesses, enterprises, IT administrators, remote and hybrid teams, sales departments, customer service teams, office managers, and organizations seeking cloud-based business calling, AI-powered phone assistance, centralized call management, and unified communications
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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Support
Phone Support
Supported
24/7 Live Support
Supported
Online
Supported
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API
Offers API
Not Supported
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API
Offers API
Supported
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Screenshots and Videos |
Screenshots and Videos |
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Pricing
No information available.
Free Version
Not Supported
Free Trial
Not Supported
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Pricing
$10.50/user/month
Free Version
Not Supported
Free Trial
Supported
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Reviews/
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Reviews/
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Pros from Real UsersPros
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Supported
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Training
Documentation
Supported
Webinars
Supported
Live Online
Supported
In Person
Not Supported
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Company InformationEuphoria Telecom
Founded: 2010
South Africa
www.euphoria.co.za/
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Company InformationZoom Communications
Founded: 2011
United States
zoom.com
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Alternatives |
Alternatives |
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Categories |
Categories |
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Telephony Features
Auto-Dialer
Not Supported
Call Center Management
Supported
Call Monitoring
Supported
Contact Management
Supported
Inbound Reporting
Supported
IVR / Voice Recognition
Supported
Outbound Reporting
Supported
Predictive Dialer
Not Supported
Telemarketing Management
Supported
Voice & Data Integration
Not Supported
VoIP
Supported
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Business Phone Systems Features
Call Logging
Supported
Call Monitoring
Supported
Call Recording
Supported
Call Routing
Supported
Employee Directory
Supported
IVR / Voice Recognition
Supported
Mobile Access
Supported
Virtual Call Center
Not Supported
Web Conferencing
Supported
Business VoIP Features
Call Parking
Supported
Call Recording
Supported
Contact Management
Supported
Encryption
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Unified Communications
Supported
Voice Quality Enhancement
Supported
Cloud PBX Features
Call Recording
Supported
Call Routing
Supported
IVR / Voice Recognition
Supported
Ring Groups
Supported
SIP Trunking
Supported
Virtual Extensions
Supported
Web Conferencing
Supported
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Integrations
Chorus by ZoomInfo
Not Supported
Dubber
Not Supported
Fireflies.ai
Not Supported
Freshdesk
Not Supported
Glia
Not Supported
Google Workspace
Not Supported
Hyperbound
Not Supported
Insight7
Not Supported
Jiminny
Not Supported
NiCE CXone Mpower
Not Supported
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Integrations
Chorus by ZoomInfo
Supported
Dubber
Supported
Fireflies.ai
Supported
Freshdesk
Supported
Glia
Supported
Google Workspace
Supported
Hyperbound
Supported
Insight7
Supported
Jiminny
Supported
NiCE CXone Mpower
Supported
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