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About

Etsy is the global marketplace for unique and creative goods. It’s home to a universe of special, extraordinary items, from unique handcrafted pieces to vintage treasures. In a time of increasing automation, it’s our mission to keep human connection at the heart of commerce. That’s why we built a place where creativity lives and thrives because it’s powered by people. We help our community of sellers turn their ideas into successful businesses. Our platform connects them with millions of buyers looking for an alternative—something special with a human touch, for those moments in life that deserve imagination. As a company, we strive to lead with our guiding principles and to help spread ideas of sustainability and responsibility whose impact can reach far beyond our own business.

About

Whatnot has a dedicated support staff to help you and your customers deal with any issues they have using the app or with their orders. Our engineering team is always innovating to provide you with the tools you need to manage your business on Whatnot. You’ll get to engage and connect with your live audience, getting real-time feedback, product suggestions, and maybe even song requests! Become an auctioneer! Simply set a starting price and time limit for the item you’d like to run and just like that, you’re off! Your audience will get to battle over the bid button until one lucky bidder emerges victorious! Spice up your show with the giveaway feature! Your viewers will be randomized and one lucky winner will walk away with a product of your choosing. Grab your pre-paid Whatnot shipping labels through your seller dashboard and slap them on a box! Cash out via PayPal or direct deposit.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Sellers and buyers seeking a secure solution to buy, sell, or trade across the world

Audience

Live Shopping solution for individuals

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 4.5 / 5
ease 4.5 / 5
features 4.2 / 5
design 4.2 / 5
support 4.5 / 5

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Pros & Cons from Real Users

Pros

  • I love that many of the products purchased on Etsy are from small businesses, which it feels good to support them. Each product is very unique and different. I like getting all of my meaningful gifts from Etsy, because the products all seem like they are made with love.
  • Ease of selling. Ease of Buying. Little or low fees for both parties. Ratings make your shop go up higher on the list.
  • The best small business owner platform you can find online. They are a global connection for customers and creatives to sell their art and make a living, I love Etsy!
  • You'll get a bigger audience here than on some of the other indie selling places like Store Envy, but that will also depend on your audience and items. You don't need to do much to set up a shop and you can sell pretty much anything here, from digital downloads to handmade goods to old supplies you have around.

Cons

  • The communication between seller and buyer isn't always the easiest, especially if they are in a different time zone or don't speak the same language.
  • Not a lot to not like about Etsy. Sometimes your craft gets lost within many of the same type of craft, but if you are good, you'll be on top.
  • You have to do your research on the artist, sometimes their products aren’t as high quality as they say. But Etsy is good with requiring a certain standard from their retailers.
  • Etsy's been messing things up for sellers more over the years, especially with the way they do ads. Standing out from the huge amount of sellers can also be tough if you sell something really popular and common.

Pros & Cons from Real Users

Pros

  • Easy set up, great customer service, simple listings and many categories to select from. Shipping is easy with Whatnot charging the customer with each sale, after you just pack, measure and weigh and print out the label. The community is amazing and so supportive. Small sellers will love the flexibility with multiple selling options. Large retailers will love the ability to move excess product fast and efficiently.

Cons

  • Whatnot is still growing ($3b in 2024) and expanding to more countries around the world. They are also planning to add hundreds more categories. Eventually you'll get everything from groceries to vehicles through the app.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Etsy
Founded: 2005
United States
www.etsy.com

Company Information

Whatnot
Founded: 2019
United States
www.whatnot.com/seller

Alternatives

Alternatives

TikTok Shop

TikTok Shop

TikTok
KingSumo

KingSumo

Sumo

Categories

Categories

Integrations

Crosslist
Seller Ledger
Vendoo
Cheeppy
CustomCat
KWFinder
Keyword Tool Dominator
LABL
LiveKit
Microsoft 365
Microsoft Excel
Musecut AI
Printy6
Putler
Sixtyfour
SkuVault
Webgility
Yonda Tax
Zegashop

Integrations

Crosslist
Seller Ledger
Vendoo
Cheeppy
CustomCat
KWFinder
Keyword Tool Dominator
LABL
LiveKit
Microsoft 365
Microsoft Excel
Musecut AI
Printy6
Putler
Sixtyfour
SkuVault
Webgility
Yonda Tax
Zegashop
Claim Etsy and update features and information
Claim Etsy and update features and information
Claim Whatnot and update features and information
Claim Whatnot and update features and information