EtherAssist

EtherAssist

EfficientEther
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+

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About

EtherAssist is an AI assistant for IT teams. It helps diagnose incidents, write PowerShell and automation scripts, produce guides and runbooks, and draft compliance documents. Diagnostics cover DNS, mail, SSL, ports and CVEs, and it converts VBS and BAT scripts to PowerShell. It generates scripts for your team to review and run; it does not make changes in your estate. Windows 11 readiness reads Intune data through Microsoft Graph, read-only. Compliance draft packs cover ISO 27001, ISO/IEC 42001, Cyber Essentials, NCSC CAF, DORA, NIS2 and more. Admins control web search, connectors and sources per tenant, and choose the region (UK, EU or US) for model calls, with an audit log for your SIEM. Works in Microsoft Teams and as a browser extension. £16 per user per month. See it in a live demo.

About

SuperIT is an AI-powered IT support agent platform built for IT teams and managed service providers that want to resolve real service desk issues autonomously. The platform uses its own RMM agent, cloud integrations, a live digital twin, and learned support skills to understand each environment and take safe action. SuperIT can diagnose incidents, resolve routine service requests, follow up with end users, document tickets, and write updates back into PSA systems. It integrates with common IT tools across PSA, RMM, security, identity, backup, cloud, endpoint, and networking categories. Safety features include permission inheritance, allowlists, blocklists, approval workflows, isolated tenants, audit logs, encryption, and conservative rollout controls. SuperIT helps IT teams reduce ticket volume, improve service consistency, support users 24/7, and scale without adding headcount.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

IT teams, service desks and managed service providers (MSPs)

Audience

Managed service providers, internal IT teams, service desk managers, MSP owners, CTOs, and IT leaders seeking autonomous AI agents for secure ticket resolution, RMM-driven diagnostics, and scalable end-user support

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

£16/user/month
Standard plan: £16 per user per month, billed monthly, plus VAT. See EtherAssist in a live demo with the EfficientEther team.
Free Version Not Supported
Free Trial Not Supported

Pricing

$595/month
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

EfficientEther
United Kingdom
efficientether.co.uk/products/etherassist

Company Information

SuperIT
Founded: 2025
Australia
superit.ai/

Alternatives

Alternatives

DaemonLayer

DaemonLayer

Silent Signal Ltd
PacKit

PacKit

Caphyon
PowerShell

PowerShell

Microsoft
ScriptRunner

ScriptRunner

ScriptRunner Software GmbH
SysAid

SysAid

SysAid Technologies

Categories

AI IT Agents Supported

Categories

AI IT Agents Supported
IT Service Supported
MSP Supported
RMM Supported
Service Desk Supported

Integrations

Microsoft Intune Supported
Autotask PSA Not Supported
Cisco Meraki Not Supported
ConnectWise PSA Not Supported
ConnectWise RMM Not Supported
CrowdStrike Falcon Not Supported
Datto RMM Not Supported
Fortinet Not Supported
HaloPSA Not Supported
Microsoft 365 Not Supported
Microsoft Entra ID Not Supported
Microsoft Teams Supported
NinjaOne Not Supported
Okta Not Supported
SentinelOne Singularity Not Supported
Veeam Data Platform Not Supported

Integrations

Microsoft Intune Supported
Autotask PSA Supported
Cisco Meraki Supported
ConnectWise PSA Supported
ConnectWise RMM Supported
CrowdStrike Falcon Supported
Datto RMM Supported
Fortinet Supported
HaloPSA Supported
Microsoft 365 Supported
Microsoft Entra ID Supported
Microsoft Teams Not Supported
NinjaOne Supported
Okta Supported
SentinelOne Singularity Supported
Veeam Data Platform Supported
Claim EtherAssist and update features and information
Claim EtherAssist and update features and information
Claim SuperIT and update features and information
Claim SuperIT and update features and information