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About

A single click transforms user feedback into actionable insights with AI. With thousands of incoming feedback points from customer support, online reviews, and more. It can be hard to keep track of what’s important. Analyze thousands of pieces of feedback in seconds for a fraction of the cost of other tools. Analyze your competitors and take the guesswork out of your product roadmap.

About

Survicate is a Customer Feedback Platform that lets you collect, analyze, and act on feedback. Deploy targeted surveys across web, mobile, email, and in-product channels, triggered by user behavior and connected to your CRM, helpdesk, or product analytics tools. Aggregate feedback from 15+ sources including support tickets, call transcripts, App Store reviews, and auto-analyze all that feedback data with Research Hub, our AI research repository. Ask AI Research Assistant questions about all aggregated feedback. Answers backed by your actual data. 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, all help you act on these insights quickly. Used by product managers, researchers, and CX teams who need a feedback system that informs decisions.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Organizations searching for an Artificial Intelligence solution to analyze user feedback at scale

Audience

Customer-centric businesses that value customer feedback and use it to drive growth.

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$99.99 per month
Free Version Supported
Free Trial Not Supported

Pricing

$56 per month
Survicate offers 4 paid plans and a 10-day free trial of paid features, prices staring from:

Starter: $89;
Growth: $56 (billed annually);
Pro: $349 (billed annually);
Enterprise: $569 (builled annually).
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Essense
www.essense.io

Company Information

Survicate
Founded: 2013
Poland
survicate.com

Alternatives

Alternatives

Unwrap

Unwrap

Unwrap.ai
BizRatings

BizRatings

BizRatings.com
Prodsight

Prodsight

Product Insight
Simplesat

Simplesat

Pronto Holdings

Categories

Categories

Customer Feedback Supported
NPS Supported
Survey Supported
User Research Supported

Customer Feedback Features

Alerts / Notifications Supported
Behavior Analytics Supported
Bug Reports Supported
Community Feedback Tools Not Supported
Live Chat Not Supported
Negative Feedback Management Supported
Net Promoter Score (NPS) Supported
Screenshot / Screen Capture Supported
Surveys Supported
User Testing Tools Supported
Video Feedback Not Supported
Visual Feedback Tools Not Supported
Voice of the Customer (VoC) Supported
Website Feedback Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Not Supported

Integrations

ActiveCampaign Not Supported
Adobe Marketo Engage Not Supported
Campaign Monitor Not Supported
Google Cloud BigQuery Not Supported
Google Meet Not Supported
HubSpot Marketing Hub Not Supported
Mixpanel Not Supported
Optimizely One Not Supported
Pipedrive Not Supported
Productboard Not Supported
Quickwork Not Supported
RudderStack Not Supported
Salesforce Not Supported
Segment Not Supported
SendGrid Not Supported
Slack Not Supported
Woopra Not Supported
Zapier Not Supported
Zendesk Not Supported
iPresso Not Supported

Integrations

ActiveCampaign Supported
Adobe Marketo Engage Supported
Campaign Monitor Supported
Google Cloud BigQuery Supported
Google Meet Supported
HubSpot Marketing Hub Supported
Mixpanel Supported
Optimizely One Supported
Pipedrive Supported
Productboard Supported
Quickwork Supported
RudderStack Supported
Salesforce Supported
Segment Supported
SendGrid Supported
Slack Supported
Woopra Supported
Zapier Supported
Zendesk Supported
iPresso Supported
Claim Essense and update features and information
Claim Essense and update features and information
Claim Survicate and update features and information
Claim Survicate and update features and information