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About

Manage compliance, increase revenue & reduce labor costs with a single HR, WFM & Onboarding platform. The easy way to collect and track vaccination status across your workforce. Demand-driven rostering powered by your data & our AI increases revenue ensure compliance & reduces labor costs. First impressions matter. Kickstart the employee experience with our integrated HR Workflow tool that can be used for more than just onboarding. Highly configurable HR, WFM & T&A functionality that supports your business processes, no matter how simple or complex. Our headcount algorithm runs your demand forecast through headcount rules and ratios to give you a comprehensive picture of when and where you need staff. Uniquely, we also give you insight into why. We combine your demand data with a bespoke forecast algorithm tuned to reduce over & under rostering. Our AI will combine headcount needs with shift rules, legislation & unique, human-like touches such as bias towards consistent work.

About

Notch is an autonomous AI customer support platform designed to fully resolve customer service requests end-to-end rather than simply responding or deflecting inquiries. It uses advanced agent-based AI to handle complex, multi-step support workflows across channels such as email, chat, voice, and social media, operating continuously with always-on availability. It focuses on “true resolution,” meaning it completes entire customer requests, including backend processes, policy enforcement, and system interactions, with accuracy, consistency, and full alignment to brand voice and business rules. It combines large language models with deterministic guardrails and rule-based logic to ensure compliance, prevent errors, and maintain auditability, with every action tracked and explainable. Notch enables organizations to scale support operations without increasing headcount by autonomously resolving a high percentage of tickets and handling peak demand.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Businesses and professionals in need of a workforce management software solution

Audience

Enterprise and fast-growing companies wanting a solution to automate and scale customer support by using AI agents to fully resolve tickets across channels without increasing headcount

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$3 per month
Free Version
Free Trial

Pricing

No information available.
Free Version
Free Trial

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Ento
Founded: 2009
Australia
ento.com

Company Information

Notch
Founded: 2021
United States
www.notch.cx/

Alternatives

Alternatives

Hay

Hay

Hay.chat

Categories

Categories

Workforce Management Features

Budgeting & Forecasting
Contractor Management
Employee Lifecycle Management
Labor Projection
Performance Appraisal
Recruiting Management
Scheduling
Skills Tracking
Time & Attendance
Variable Workforce

Integrations

Dropbox
Fedelta Point of Sale
MYOB
QuickBooks Online
QuickBooks Online Advanced
Workconex
Xero
intelliHR

Integrations

Dropbox
Fedelta Point of Sale
MYOB
QuickBooks Online
QuickBooks Online Advanced
Workconex
Xero
intelliHR
Claim Ento and update features and information
Claim Ento and update features and information
Claim Notch and update features and information
Claim Notch and update features and information