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About

Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys.

About

With zenloop, companies from multiple different industries are able to collect, cluster, and analyze customer feedback they receive through various channels along their customer journey. After analyzing the feedback, the experience management platform automatically derives tailored and individual measures to retain satisfied customers and win back churning customers. This way, zenloop enables companies to successfully identify growth drivers and pitfalls along their customer journey, turn satisfied customers into brand advocates, and minimize losses in revenue generated by churning customers.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a platform that helps with analytics on natural language

Audience

Customer Obsessed Enterprises

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Company Information

Enterpret
Founded: 2020
United States
www.enterpret.com

Company Information

zenloop
Founded: 2016
Germany
www.zenloop.com/en/

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs

Categories

Data Analysis Supported
NPS Supported
Review Management Supported
Text Mining Supported

Categories

Churn Prevention Supported
NPS Supported

Customer Experience Features

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Integrations

Slack Supported
Zapier Supported
Amplitude Supported
Axis LMS Supported
BI Book Not Supported
Delighted Supported
Discord Supported
Easyflow Not Supported
Front Supported
Gong Supported
LiveChat Supported
Magento Not Supported
Seven Senders Not Supported
Shopify Not Supported
Snowflake Supported
Spryker Not Supported
Unremot Supported
X (Twitter) Supported
Zendesk Not Supported
Zoho Desk Supported

Integrations

Slack Supported
Zapier Supported
Amplitude Not Supported
Axis LMS Not Supported
BI Book Supported
Delighted Not Supported
Discord Not Supported
Easyflow Supported
Front Not Supported
Gong Not Supported
LiveChat Not Supported
Magento Supported
Seven Senders Supported
Shopify Supported
Snowflake Not Supported
Spryker Supported
Unremot Not Supported
X (Twitter) Not Supported
Zendesk Supported
Zoho Desk Not Supported
Claim Enterpret and update features and information
Claim Enterpret and update features and information
Claim zenloop and update features and information
Claim zenloop and update features and information