GetFeedback

GetFeedback

SurveyMonkey
+
+

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About

Enterpret enables companies to analyze their customer feedback at scale. We are solving complex problems in NLP, ml-ops, analytics, and data visualization. We exist to solve customer pain - continuously learn about our customer’s most critical pain points and solve them. What we achieve is defined by what we aim to accomplish. We set ambitious goals for ourselves and back ourselves to hit them. Failures we encounter along the way are fuel for us to learn and get better. The system of intelligence for all customer feedback ensures you build the right things first. Leverage the feedback users have already shared by joining it with user behavior segments. Save time setting up user interviews and surveys.

About

Know your customers. Customer experience management designed specifically for Salesforce. Put customers at the center of your business. Seamlessly connect feedback data with Salesforce data to get a 360° view of the customer experience. When feedback data lives in Salesforce, it’s always current and actionable. Quickly respond to time-sensitive feedback and proactively make organizational changes that matter. Improve your customer experience in days, not months. Whether you're a Salesforce novice or guru, GetFeedback makes it easy to launch a CX program that works for you. Trusted by over 10,000 leading brands around the world.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies looking for a platform that helps with analytics on natural language

Audience

Global brands that use Salesforce and want to gather insights about their customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Pricing

No information available.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

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Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Enterpret
Founded: 2020
United States
www.enterpret.com

Company Information

SurveyMonkey
Founded: 1999
United States
www.getfeedback.com

Alternatives

Alternatives

HyperOrbit

HyperOrbit

HyperOrbit Labs
Extellio

Extellio

Extellio International AB
Delighted

Delighted

Qualtrics

Categories

Data Analysis Supported
NPS Supported
Review Management Supported
Text Mining Supported

Categories

Customer Feedback Supported
NPS Supported
Online Quiz Makers Supported
Survey Supported

Customer Experience Features

Action Management Not Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Not Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction Features

360 Degree Feedback Supported
Analytics Supported
Call Reporting Not Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported

Survey Features

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Integrations

Salesforce Supported
5X Not Supported
Axis LMS Supported
Discord Supported
Discourse Supported
Freshchat Supported
Front Supported
Google Play Supported
Intercom Supported
KonnectzIT Not Supported
Kustomer Supported
QEval Not Supported
Reddit Supported
Salesforce Agentforce Education Not Supported
Slack Supported
Snowflake Supported
SurveyMonkey Supported
X (Twitter) Supported
Zendesk Chat Supported

Integrations

Salesforce Supported
5X Supported
Axis LMS Not Supported
Discord Not Supported
Discourse Not Supported
Freshchat Not Supported
Front Not Supported
Google Play Not Supported
Intercom Not Supported
KonnectzIT Supported
Kustomer Not Supported
QEval Supported
Reddit Not Supported
Salesforce Agentforce Education Supported
Slack Not Supported
Snowflake Not Supported
SurveyMonkey Not Supported
X (Twitter) Not Supported
Zendesk Chat Not Supported
Claim Enterpret and update features and information
Claim Enterpret and update features and information
Claim GetFeedback and update features and information
Claim GetFeedback and update features and information