Engageware vs. Sign In Scheduling Comparison


Engageware	Sign In Scheduling Sign In Solutions	+	+
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About Engageware (formerly TimeTrade SilverCloud), provides industry-leading technology and expert know-how to help organizations better engage their customers. Trusted by more than 500 organizations, our self-service, appointment scheduling, and knowledge management solutions – combined and integrated with those of our market-leading partners – make it easy for customers to answer their questions quickly, connect to the right resources when scheduled expertise is needed, and get a consistent, efficient experience when help from a representative is required. Organizations that use our customer engagement solutions deliver quality customer experiences no matter the channel — enabling faster growth with greater efficiency.	About Sign In Scheduling (formerly 10to8) is all-in-one Online Booking & Appointment Scheduling software trusted by thousands of businesses worldwide. Managing multiple clients with busy schedules is challenging. With 10to8 Appointment Scheduling Software, you can offer a convenient online booking page that your clients can use to schedule appointments. Wave goodbye to being interrupted by phone calls and maintain control over your schedule. The intelligent SMS & email reminders will notify your clients of their upcoming appointments which will improve communication & customer experience, and reduce no-shows by up to 90%. The 2-way calendar sync with the most popular calendar apps will rid your business of double-bookings and the awkward situation when two clients turn up at the same time for their appointments. Be more visible online & appear more professional with a branded 10to8 online booking page. Display your services in a professional way and increase online bookings.
Platforms Supported Windows Not Supported Mac Not Supported Linux Not Supported Cloud Supported On-Premises Not Supported iPhone Not Supported iPad Not Supported Android Not Supported Chromebook Not Supported	Platforms Supported Windows Supported Mac Supported Linux Supported Cloud Supported On-Premises Not Supported iPhone Supported iPad Supported Android Supported Chromebook Not Supported
Audience Engageware provides industry-leading technology and expert know-how to help banks, credit unions, financial services institutions, and speciality retailers better engage their customers.	Audience Freelancers, small & medium businesses to large enterprises
Support Phone Support Supported 24/7 Live Support Not Supported Online Supported	Support Phone Support Supported 24/7 Live Support Not Supported Online Supported
API Offers API Not Supported	API Offers API Not Supported
Screenshots and Videos View more images or videos	Screenshots and Videos View more images or videos
Pricing Visit our website to learn more about Engageware's Intelligent Appointment Scheduling and Knowledge Management solutions. Free Version Not Supported Free Trial Supported	Pricing $7.20 per seat per month Free Forever for small businesses (100 appts/month + 2 staff logins) Bespoke Plan is available for large enterprises with bespoke scheduling needs Free Version Not Supported Free Trial Supported
Reviews/Ratings Overall 4.5 / 5 ease 5.0 / 5 features 5.0 / 5 design 4.5 / 5 support 4.5 / 5 Read all reviews	Reviews/Ratings Overall 4.7 / 5 ease 4.5 / 5 features 4.8 / 5 design 4.5 / 5 support 4.6 / 5 Read all reviews
Pros & Cons from Real Users Pros TimeTrade is an intelligent appointment scheduling solution. It helps in increasing the conversion through acquiring new customer and retaining the lapsed one. The schedule management ensures the optimal use of time and best positive possible service to every customer. TimeTrade helps in scheduling meetings or appointments online. Very much reliable and Secure software. Easily connects with customer anytime anywhere. Robust security features. Highly customisable features. Easily synchronises with our personal calendar. Cons It is a great solution to cumbersome schedule, appointment management. Nothing to dislike. Highly recommended software. Saves lots of time and energy. No cons.	Pros & Cons from Real Users Pros Very clever system but also easy to use and user friendly. Allowed me to customise in order to be better suited for client communications Once it's set up, very easy to use. LOVE that it synch with my calendar and has the option to add payment - haven't used that yet, but probably will in the future. Session reminder email are excellent too. Easy to use, I love the ease to migrate it into my website and it's built in integration with Zoom. Reminding my clients of upcoming appointments has saved me so much time and $. All the features that SMBs need. Continued developement & support Cons Would be great if recurring clients could use the same zoom call ID as initially set up on their first booking. I just had a few clients who were a bit overwhelmed with a new zoom call link for each booking. The design doesn't seem very aesthetically pleasing for me.. lol! Minor point. Cons: None so far. It does everything we need it to do and more. Wish I could book a class and add clients to it that goes for 6 weeks with automatic reminders for all clients in it. You can do this with individual sessions but not group sessions. Nothing. There is nothing that I don't like about it.
Training Documentation Supported Webinars Supported Live Online Not Supported In Person Not Supported	Training Documentation Supported Webinars Not Supported Live Online Supported In Person Supported
Company Information Engageware Founded: 1999 United States engageware.com	Company Information Sign In Solutions Founded: 2021 United States 10to8.com
Alternatives Chili Piper	Alternatives Acuity Scheduling Squarespace
Coconut Software Coconut Software Corporation	DaySmart Appointments DaySmart Software
OnceHub	EasyShifts
JRNI	TimeTap
UseResponse View All	Bookafy View All
Categories Appointment Scheduling Supported Customer Self-Service Supported Knowledge Management Supported Queue Management Supported	Categories Appointment Reminder Supported Appointment Scheduling Supported Employee Scheduling Supported Patient Scheduling Supported
Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Not Supported Group Scheduling Not Supported Mobile Access Not Supported Multi-Location Supported Online Booking Supported Online Payments Not Supported Recurring Appointments Not Supported Room Booking Management Not Supported Show More Features Knowledge Management Features Artificial Intelligence (AI) Not Supported Cataloging / Categorization Not Supported Collaboration Supported Content Management Supported Decision Tree Supported Discussion Boards Not Supported Full Text Search Supported Knowledge Base Management Supported Self Service Portal Supported Queue Management Features Appointment Scheduling Supported Calendar Supported Communication Tools Supported Contactless Supported Customer Surveys Not Supported Dashboard Supported For Banks Supported For Government Not Supported For Healthcare Not Supported For Restaurants Not Supported For Retail Supported SMS Marketing Supported Supports Multiple Counters Not Supported Virtual Queue Supported	Appointment Scheduling Features Appointment Reminders Supported Automated Scheduling Supported Calendar Sync Supported Client Database Supported Group Scheduling Supported Mobile Access Supported Multi-Location Supported Online Booking Supported Online Payments Supported Recurring Appointments Supported Room Booking Management Supported Show More Features Appointment Reminder Features Appointment Scheduling Supported Calendar Management Supported Call Reminders Supported Email Reminders Supported Online Booking Supported Payment Reminders Supported Recurring Appointments Supported Rescheduling Supported SMS Messaging Supported Two-Way Messaging Supported Employee Scheduling Features Appointment Management Supported Automated Scheduling Supported Calendar Management Supported Employee Database Supported Group Scheduling Supported Messaging Supported Mobile Access Supported Payroll Management Supported Reporting/Analytics Supported Resource Management Supported Schedule Distribution Supported Scheduling Supported Shift Scheduling Supported Shift Swapping Supported Time Clock Supported Time Tracking Supported Vacation / Leave Tracking Supported
Integrations Google Calendar Supported Microsoft Outlook Supported Salesforce Supported BoomTown Not Supported BugHerd Not Supported Facebook Not Supported Gmail Not Supported Google Analytics Not Supported Google Drive Not Supported HubSpot Customer Platform Not Supported LinkedIn Not Supported Maintenance Care Not Supported Parsey Supported QuickBooks Online Not Supported Raklet Not Supported Sign In Solutions Not Supported Slack Not Supported Stripe Not Supported Typeform Not Supported Wufoo Not Supported Show More Integrations View All 4 Integrations	Integrations Google Calendar Supported Microsoft Outlook Supported Salesforce Supported BoomTown Supported BugHerd Supported Facebook Supported Gmail Supported Google Analytics Supported Google Drive Supported HubSpot Customer Platform Supported LinkedIn Supported Maintenance Care Supported Parsey Not Supported QuickBooks Online Supported Raklet Supported Sign In Solutions Supported Slack Supported Stripe Supported Typeform Supported Wufoo Supported Show More Integrations View All 42 Integrations
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