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About

EngageBay is a simple, affordable, integrated, all-in-one marketing, sales and service automation platform with free CRM, built to grow small businesses and startups. The marketing automation suite helps you save time, nurture your audience and automate routine, manual tasks. With the free CRM and sales automation, you can organize all your email contacts, track deals, and the sales pipeline to grow your sales. Further, you can build meaningful customer relationships that stay for life. And finally, with the free live chat and helpdesk features, provide real-time assistance to convert visitors to happy customers. Track, prioritize, and solve customer support tickets in minutes.

About

Convert visitors into leads and nurture them into customers. Landing pages and forms. Email marketing. Marketing automation. Lead Management. Live chat & Messaging. Generate and nurture more leads, all the tools you need to grow your business. Boost your website's lead generation by combining lead forms, overlays and landing pages with follow up automations. Every day, potential customers pass through your website as they research their next purchase. But it's not until a dialogue is opened that either you (or a competitor) has the opportunity to shape the conversation that informs their buying decision. Lead forms integrated with your existing website content and used in overlays help convert visitors across your website. Landing pages used in combination with PPC and social campaigns. Follow up automatically with email nurture sequences designed to bring your leads back again and again.

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Companies interested in an affordable, powerful and integrated all-in-one marketing, sales & support CRM

Audience

Companies of all sizes looking for an advanced Email Marketing solution

Support

Phone Support Supported
24/7 Live Support Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Supported

API

Offers API Not Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$10.79/user/month (biennially)
All In One plans starting from $10.79 to $57.59 (paid biennially)
Marketing Bay starts from $9.35 to $35.99 (paid biennially)
Sales Bay starts from $9.35 to $35.99 (paid biennially)
Service Bay is FREE forever
Free Version Supported
Free Trial Supported

Pricing

$49 per month
Free Version Supported
Free Trial Not Supported

Reviews/Ratings

Overall 4.9 / 5
ease 4.8 / 5
features 4.9 / 5
design 4.7 / 5
support 5.0 / 5

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Pros & Cons from Real Users

Pros

  • EngageBay is a tool that is worth considering as it is very simple and intuitive. I have not seen such an excellent customer support that they offer.
  • Usability. Customer support. Amount of features available. Cost efficiency. Great user interface. Great communication.
  • It is easy to setup Automations in EngageBay and the support is great too. Very keen on replying quickly.
  • All-in-One Platform: EngageBay integrates marketing, sales, and customer support into a single, unified platform. This has drastically reduced the need for multiple subscriptions, saving us both time and money. We can manage our email marketing campaigns, track sales pipelines, and handle customer support tickets all from one place. User-Friendly Interface: The platform is incredibly intuitive and easy to use. Even for someone who isn't a tech expert, the learning curve is minimal. The dashboard is well-organized, making navigation seamless. Affordable Pricing: EngageBay offers a robust set of features at a fraction of the cost compared to other all-in-one CRM platforms. The pricing is very reasonable, especially for startups and small businesses looking to scale without breaking the bank. Powerful Marketing Automation: The marketing automation tools are top-notch. We’ve been able to automate our email campaigns, segment our contact lists, and nurture leads effortlessly. The visual workflow builder is a standout feature, making it easy to create complex automation workflows. Responsive Customer Support: EngageBay’s customer support team is fantastic. Whenever we’ve had questions or needed help, they’ve been quick to respond and very helpful. The live chat feature is particularly useful for getting immediate assistance. Extensive Feature Set: From landing page builders and email templates to CRM and helpdesk functionalities, EngageBay offers everything you need to grow your business. The platform continues to add new features and updates regularly, which shows their commitment to customer satisfaction.
  • EngageBay is a best platform for startups. It is a comprehensive tool with all the features that are needed for startup to grow.

Cons

  • I have been using this tool for more than a year now and found no majors issues apart from few lags here and there.
  • Some technical issues, though mostly caused by User error or external factors that are not necessarily to do with EngageBay.
  • Although it is easy to setup it takes some time to get to know the options.
  • Nothing that i dont like. Maybe they should start including AI features into the mix.
  • I have not found any issues with the product so far.

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

EngageBay
Founded: 2017
United States
engagebay.com

Company Information

Jumplead
Founded: 2005
United Kingdom
www.jumplead.com

Alternatives

SalesNOW

SalesNOW

Interchange Solutions

Alternatives

Kartra

Kartra

Genesis Digital
HubSpot CRM

HubSpot CRM

HubSpot
Sugar Market

Sugar Market

SugarCRM

Categories

CRM Supported
Email Marketing Supported
Help Desk Supported
Landing Page Supported
Lead Generation Supported
Marketing Supported

Categories

Email Marketing Supported
Landing Page Supported
Lead Generation Supported
Lead Management Supported

Email Marketing Features

A/B Testing Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Landing Page Features

A/B Testing Supported
Analytics Supported
Drag & Drop Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Supported
Templates Supported

Lead Generation Features

Contact Discovery Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Visitor Identification Supported

Marketing Automation Features

A/B Testing Supported
Analytics / ROI Tracking Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Supported
Segmentation Supported
Social Marketing Supported
Website Visitor Tracking Supported

CRM Features

Calendar/Reminder System Supported
Call Logging Supported
Document Storage Supported
Email Marketing Supported
Internal Chat Integration Supported
Lead Scoring Supported
Marketing Automation Integration Supported
Mobile Access Supported
Quotes / Proposals Supported
Segmentation Supported
Social Media Integration Supported
Task Management Supported
Territory Management Not Supported

Help Desk Features

Alerts / Escalation Not Supported
Automated Routing Not Supported
Community Forums Not Supported
Customizable Branding Not Supported
Document Storage Supported
Email Integration Supported
Incident Management Not Supported
Interaction Tracking Not Supported
IT Asset Management Not Supported
Knowledge Base Supported
Known Issue Management Not Supported
Live Chat Supported
Multi-Channel Communication Not Supported
Multiple Brands / Products Not Supported
Network Monitoring Not Supported
Real-time Chat Supported
Self Service Portal Not Supported
Service Level Agreement (SLA) Management Supported
Ticket Management Supported

Social Media Marketing Features

Analytics Supported
Automated Publishing Supported
Contact Management Supported
Content Management Supported
Conversion Tracking Supported
Customer Targeting Not Supported
Keyword Filtering Not Supported
Multi-Account Management Supported
Post Scheduling Supported

Email Marketing Features

A/B Testing Not Supported
Artificial Intelligence Not Supported
Auto-Responders Supported
CAN SPAM Compliance Supported
Customer Surveys Supported
Drip Campaigns Supported
Dynamic Content Supported
Event Triggered Email Supported
Image Library Supported
Landing Pages/Web Forms Supported
Mailing List Management Supported
Mobile Optimized Emails Supported
Reporting/Analytics Supported
Subscriber Management Supported
Template Management Supported
WYSIWYG Email Editor Supported

Landing Page Features

A/B Testing Not Supported
Analytics Supported
Drag & Drop Not Supported
Form Creation Supported
Real Time Editing Supported
Responsive Supported
SEO Management Not Supported
Templates Supported

Lead Generation Features

Contact Discovery Not Supported
Contact Import/Export Supported
Lead Capture Supported
Lead Database Integration Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Visitor Identification Supported

Marketing Automation Features

A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Lead Scoring Supported
Sales Intelligence Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Supported

Lead Management Features

Activity Tracking Supported
Campaign Management Supported
Lead Capture Supported
Lead Distribution Not Supported
Lead Nurturing Supported
Lead Scoring Supported
Lead Segmentation Supported
Pipeline Management Supported
Prospecting Tools Supported
Source Tracking Supported

Integrations

Shopify Supported
Wufoo Supported
Zapier Supported
APIANT Not Supported
Amazon SES Supported
Convert Experiences Not Supported
DesignTork Supported
Google Contacts Supported
Insightly Not Supported
Jotform Supported
KonnectzIT Supported
Pipedrive Not Supported
Podio Not Supported
ProjectManager Not Supported
Puntt AI Supported
RingCentral Automatic Call Recording Supported
Salesforce Not Supported
Teamwork.com Not Supported
Trello Not Supported
Twilio Supported

Integrations

Shopify Supported
Wufoo Supported
Zapier Supported
APIANT Supported
Amazon SES Not Supported
Convert Experiences Supported
DesignTork Not Supported
Google Contacts Not Supported
Insightly Supported
Jotform Not Supported
KonnectzIT Not Supported
Pipedrive Supported
Podio Supported
ProjectManager Supported
Puntt AI Not Supported
RingCentral Automatic Call Recording Not Supported
Salesforce Supported
Teamwork.com Supported
Trello Supported
Twilio Not Supported
Claim EngageBay and update features and information
Claim EngageBay and update features and information
Claim Jumplead and update features and information
Claim Jumplead and update features and information